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how can i recover passwords for forgotten passwords on hp probook laptop and remove administrator user profile with no password or pin as we werent given one when we purchased our probook. we were also never given a copy of win 10 on either disc or usb. what can we do
Hi,
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Something here may help.
https://support.microsoft.com/en-us/windows/change-or-reset-your-windows-password-8271d17c-9f9e-443f-835a-8318c8f68b9c
You can also download installation media here.
https://www.microsoft.com/en-us/software-download/windows10
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@Trisha Andrews Chabot
Hi,
You could refer to the following link to unlock an HP laptop without losing data:
https://www.passfab.com/laptop/forgot-password-on-hp-laptop.html#:~:text=Step%201%3A%20Restart%20your%20HP,find%20your%20locked%20user%20account.
Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.
Hope above information can help you.
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