Unable to gain access to Add-in Store in Microsoft Word

Isaiah O 16 Reputation points
2021-02-17T03:31:25.353+00:00

I want go install Grammarly on my MacBook 2011, with Office365. I got this error message: "Unfortunately, your organization has disabled access to the Office Store. Please contact your administrator to request access." The Admin confirmed there is no restriction and cannot understand why I am unable to get access to Add-In store in Microsoft Word, where I need it. I need help urgently please, if anyone can help figure out what needs to be done.

Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
3,532 questions
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. SY 16 Reputation points
    2021-02-23T21:01:13.157+00:00

    I am an administrator and don't know how to enable this. I can select apps and scope them to users or globally, but when users got to Insert Add in they get error "Office Store not available
    Unfortunately, your organization has disabled access to the Office Store. Please contact your administrator to request access."
    I am in the admin console and see nowhere to enable this for our organization.

    3 people found this answer helpful.
    0 comments
  2. DavidJB 1 Reputation point
    2021-06-18T20:35:14.853+00:00

    This is infuriating. I'm the global admin. The support page that tells us where to enable it is wrong. There's nothing there. I've tried two different browsers too.

    I'm following these instructions. https://learn.microsoft.com/en-us/microsoft-365/admin/manage/manage-deployment-of-add-ins?view=o365-worldwide

    I have a user who needs an add-in ASAP.

    0 comments