Acer aspire e1-572g dual graphic does not work on windows 10

Ammargraph 101 Reputation points
2021-02-17T09:40:55.05+00:00

Hi
I have a Acer Aspire E1-572G - intel core i7 - AMD Radeon R7 m265 2GB - 8GB ram
I'm having this problem since I've got Windows 10. in Windows 7 it was working but now dedicated graphic card (AMD) is not working when playing games or heavy graphic duties and it become useless.
69065-capture.jpg
Even in simple games such as PES 2017 when I go to setting it says "you don't have enough Graphic" and game run at BAD graphic and flickers. But in windows 7 it was good and smooth.
Every time I try to install new AMD Crimson driver, system freezes and I have to Restore using Backup & restore option in Safe mode.

windows : 10 - Enterprise - build number 18363.1316
AMD driver version : 15.201.1001.0

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  1. Ammargraph 101 Reputation points
    2021-02-19T15:57:21.253+00:00

    I solved it thanks to someone's suggestion.

    1- Remove all graphic driver using DDU (display driver uninstaller) in safe mode.
    2- restart
    3- install AMD Crimson 16.6.2 (newer versions will freeze and won't work)

    enjoy full functioning graphic!

    1 person found this answer helpful.

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  1. AliceYang-MSFT 2,081 Reputation points
    2021-02-18T07:06:17.53+00:00

    Hi,

    I'm unfamiliar with hardware but it seems that you are facing a problem with dual graphics.

    Please check whether these links help

    1. dual graphics windows 10

    > my graphic card crashed, so I got a new one, and now the button to activate dual graphics simply popped up. > So it was probably a hardware problem. 2. I Have a Laptop With Dual Graphics Cards, After Windows 10 Update, Can't Use High Performance Nvidia Graphics Card > I fixed it! I figured out that Asus computers don't use the same drivers as every other computer with Nvidia graphics cards. I had to go to the Asus website and download their drivers. Wow it was so simple, and I made it so much more complicated. Maybe Acer computers have specific drivers for AMD graphics cards. 3. Windows 10 issues with dual graphics cards. > Issues can be caused by Compatibility issues... since both CARDS are not close to being equal. then use compatibility mode. > solves many graphic issues.. 4. Multiple Graphics Cards: Are They Worth The Hassle?

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