Skype for Business - Error: "Network issues have interrupted the presentation. Please wait for the presenter to restart sharing."

Jacob H 6 Reputation points
2020-05-18T22:39:56.063+00:00

I can not see any webinar in Skype for Business. I can hear them, but not see them. I have tried on multiple computers, but still get the same error: Network issues have interrupted the presentation. Please wait for the presenter to restart sharing.

Details:
I have two Dell Computers both bought in 2018 running Windows 10 64 bit and I have downloaded then uninstalled and downloaded again the Skype for Business App. That did not work. I have tried the web viewer and the app both. I tried in Chrome and in Edge, both did not work and gave the same error. Other people in the same webinar can see everything fine, but I can not. This was not just one meeting, it has been 3 or 4 meetings now. Here is a screen shot of what I experience every time:

8337-20200518-skype-for-business-webinar-error-laptop.png

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  1. Leon Laude 85,646 Reputation points
    2020-05-18T22:41:15.783+00:00

    Hi,

    Q&A currently supports the products listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

    You can reach the experts in the dedicated Skype for Business forum over here:
    https://social.technet.microsoft.com/Forums/en-US/home?forum=sfbfr

    or here:
    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_sfb

    (Please don't forget to mark helpful replies as answer)

    Best regards,
    Leon

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  2. Dave Patrick 426K Reputation points MVP
    2020-05-18T22:41:48.357+00:00

    QnA currently supports the products listed here (more to be added) Better to reach out to subject matter experts in dedicated forums over here.

    https://social.technet.microsoft.com/Forums/en-US/home?forum=sfbfr

    (please don't forget to mark helpful replies as answer)

    --------------------------

    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

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