On my Windows 10 laptop, Xbox Game Bar randomly keeps trying to screen-record on its own! How to stop this?

Bikram 6 Reputation points
2020-05-18T23:54:52.017+00:00

CONFIGURATION

Lenovo Legion Y740, Intel core i7 9750H, 17.3" 144Hz GSync, RTX 2080MQ, 16GB RAM, 1TB SSD

Windows 10, v1909 (Build 18363.815)

Xbox Game Bar version 5.220.4292.0

Game Mode = Off

Record game clips, screenshots, and broadcast using game bar = On

Record in background while I'm playing a game = Off

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ISSUE

Multiple times throughout the week, the xbox game bar attempts to screen-record my PC, without me triggering the action. It fails with an error most of the time, but it succeeds sometimes.

For example, I'm just browsing reddit and some other site, and out of nowhere, this notification pops up -
8464-e0f64233-e141-4e99-99f9-92136a1a3f85.jpg

I haven't launched any Xbox Game Pass games in last few days and haven't triggered the game bar via win + G. Nothing should be "recording" in the first place. This has happens multiple times every week. This ghost-triggered recording attempts succeed sometimes, I see the recording control overlay at the right edge of screen and later I find the recording in the captures folder.

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TROUBLESHOOTING

I've already gone to Windows Setting > Apps > xbox game bar > Advance settings and done terminate + repair + reset. Still this keeps happening.

I've done a full scan (and offline scan too) of the entire PC using Windows Defender and Malwarebytes. They didn't find any threats.

I've submitted a bug report via the Windows Feedback app ~2 month ago. But got no response.

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TL;DR

xbox game bar on Windows 10 laptop attempts recording the screen, without me triggering it.
Why is this happening? How do I stop this?

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6 answers

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  1. Richard Zhang-MSFT 6,936 Reputation points
    2020-05-19T04:46:06.177+00:00

    Hello,

    Welcome to Microsoft Q&A!

    Your problem is related to the Windows system, Currently Q&A platform does not support this topic.

    I fully understand your mood very well, but the main way to feedback system problems is still Feedback Hub.

    Thanks.

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  2. KayeMKay374 1 Reputation point
    2020-09-10T05:07:45.347+00:00

    dude im having the exact same problem. same computer. i have no fix sadly but this is indeed odd

    0 comments
  3. Manas Acharya 1 Reputation point
    2021-06-16T09:59:06.24+00:00

    Exact same issue. Same device Lenovo Legion y540 i5 variant. Screen Recording randomly starts autoatically. Extremely frustrating.

    0 comments
  4. Nsikan 1 Reputation point
    2021-11-22T14:28:08.537+00:00

    I have the same issue with my Lenovo Y530, I initially thought that my laptop had been compromised

    0 comments
  5. Rod 1 Reputation point
    2021-12-20T23:24:50.417+00:00

    I'm having the same issue with a Lenovo Y540. I work with sensitive information sometimes, so this is extremely disconcerting.

    0 comments