ApplieId defaults to work email address

Ganief Galvaan (Contractor) 1 Reputation point
2021-02-19T07:00:52.637+00:00

When trying to enrol my IOS device in company portal, Once I download the management profile, it has the work email address as the AppleId, which is not a valid AppleId. This cannot be changed, so I cannot enrol the device. How can I change the default AppleId to the correct one on the device?

Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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  1. Lu Dai-MSFT 28,346 Reputation points
    2021-02-25T02:13:50.163+00:00

    @Ganief Galvaan (Contractor) Thanks for posting in our Q&A.

    For this issue, we appreciate your help to check if there is any enrollmet type profiles in Device > iOS/iPadOS > iOS/iPadOS enrollment > Enrollment type(preview) in intune portal.

    If yes, it is suggested to try to delete iOS enrollmet type profiles and enroll the iOS device again.

    If there is anything unclear, feel free to let us know.

    If the response is helpful, please click "Accept Answer" and upvote it.
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