Windows configuration Designer fails to download bulk token

Scorpio One 1 Reputation point
2021-02-21T13:24:13.237+00:00

Hello,

I have been using the Setup School PCs app for quite a while now but recently (since around the 15th February 2021) it is consistently failing after logging into the admin account for Intune.

It logs in and then says

70392-image.png

The account I have signed in with shows below as accepted but the only option is 'Continue without account'

I thought I was doing something wrong so tried the Windows Configuration Designer instead but get the following message that it cannot download the Bulk Token and it returns with an empty response. Version number for WCD is 2021.204.0.0. I assume the error is the same for both as the token is not being downloaded.

70391-image.png

Any help would be greatly appreciated - I have also tried Global admin accounts as well as Intune admin accounts with the same result.

Many thanks

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  1. Crystal-MSFT 42,796 Reputation points Microsoft Vendor
    2021-02-22T01:01:47.017+00:00

    @Scorpio One , I have faced the same issue before and it is fixed when I install the WCD from Windows ADK.
    https://learn.microsoft.com/en-us/windows-hardware/get-started/adk-install

    Please try to install the WCD from ADK and check if it can success.

    Hope it can help.


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