Spatial Anchors: Service unavailable or unspecified error found when trying to load an anchor

Question

I'm developing an iOS/Android app using Unity that uses spatial anchors. The current build of the app worked fine last week but as of today, it is unable to find anchors. When I try to find a spatial anchor, I get the error message "Service unavailable or unspecified error found" with the error code "ServerError". There's no error when creating and saving an anchor, just when trying to load it. It looks like a server error but it doesn't show any issues on the server status page. Anything else I could check or do about this?

Answer 1

Hello @Felix Gähr below is the response from the product team.

This sounds like the expected behavior when we are using an out-of-date version of the ASA SDK. If we are using an SDK version < 2.7.0, then it has to be upgraded to use the service. For more information and discussion on this topic, please do visit this Github issue and leave your comment.ASA SDK 2.7.0 is the Minimum Version

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