I can't update my security & compliance settings

Erik Gascho 1 Reputation point
2021-03-01T14:49:46.02+00:00

I keeps getting the error message... Sorry! We couldn't update your organization settings for now, but we will retry it in background. Please check back later. I am a small business owner out of my house, why can't I update this?

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Andy David - MVP 141.1K Reputation points MVP
    2021-03-01T14:53:47.76+00:00

    I see this occasionally lately as well.
    I think there is some throttling going on that is backing the requests off or slowing them down.

    I'd try again in a bit.

  2. Giancarlo111 1 Reputation point
    2021-03-04T14:00:08.77+00:00

    I have the exact problem! @Erik Gascho were you able to fix this problem?

  3. Janaka Dissanayake 1 Reputation point
    2021-05-02T14:33:52.64+00:00

    I've faced the same problem couple times with a few of my customers and was able to use PowerShell to achieve the same result.

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  4. KMAEN 1 Reputation point
    2021-05-18T11:44:41.647+00:00

    Hi @Erik Gascho ,

    This also happened for a new tenant that we have. Spent hours trying to add the policy.

    Please try to run this in powershell, before trying to create the policy in the Security and Compliance Center, to see if it helps:

    Enable-OrganizationCustomization

    You have to be connected to Exchange Online.
    https://learn.microsoft.com/en-us/powershell/exchange/connect-to-exchange-online-powershell?view=exchange-ps

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  5. Mohamed Abdulmoez 6 Reputation points
    2021-12-19T14:56:33.917+00:00

    open powershell as admin

    connect to exchange

    write this command : Enable-OrganizationCustomization -Confirm

    and confirm it.

    then you can create any policy you want.

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