SCCM Client keep installing

Santhosh B S 61 Reputation points
2021-03-03T16:16:04.867+00:00

Hi Team,

My SCCM is running on 2010 version and MP is running on HTTPS mode. One of the client keep reinstalling. I did check no retry task is scheduled in task scheduler.

how to fix.

Microsoft Configuration Manager
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  1. SunnyNiu-MSFT 1,696 Reputation points
    2021-03-04T07:28:30.42+00:00

    @SanthoshBasavarajappa-0776
    Based on the above description, it is difficult for us to determine the specific cause.
    We may check ccmsetup.log(C:\windows\ccmsetup\Logs) on the client and ccm.log(ConfigMgr\Logs) on the server for any potential error or indication of cause.

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  2. Santhosh B S 61 Reputation points
    2021-03-04T07:44:23.58+00:00

    I can upload the logs if you share the location.

    \\

    CCMSetUp

    Sending state '400'... ccmsetup 04-03-2021 13:06:24 3424 (0x0D60)
    Updating MDM_ConfigSetting.ClientDeploymentErrorCode with value 0 ccmsetup 04-03-2021 13:06:24 3424 (0x0D60)
    [5.00.9040.1015] Params to send '5.0.9040.1010 Deployment Error: 0x0, ' ccmsetup 04-03-2021 13:06:24 3424 (0x0D60)
    <ClientDeploymentMessage ErrorCode="0"><Client Baseline="1" BaselineCookie="" Platform="2" Langs=""/><Additional><DeploymentMethod Value="8"/></Additional></ClientDeploymentMessage> ccmsetup 04-03-2021 13:06:24 3424 (0x0D60)
    Raised pending client deployment state message. ccmsetup 04-03-2021 13:06:24 3424 (0x0D60)
    Deleted file C:\Windows\ccmsetup\ccmsetup.exe.download ccmsetup 04-03-2021 13:06:24 3424 (0x0D60)
    Deleted file C:\Windows\ccmsetup\ccmsetup.xml ccmsetup 04-03-2021 13:06:24 3424 (0x0D60)
    Task 'Configuration Manager Client Upgrade Task' does not exist ccmsetup 04-03-2021 13:06:24 3424 (0x0D60)
    Clearing ClientDeploymentErrorCode reg key... ccmsetup 04-03-2021 13:06:24 3424 (0x0D60)
    CcmSetup is exiting with return code 0 ccmsetup 04-03-2021 13:06:24 3424 (0x0D60)
    ==========[ ccmsetup started in process 3180 ]========== ccmsetup 04-03-2021 13:06:36 1488 (0x05D0)
    Running on platform X64 ccmsetup 04-03-2021 13:06:36 1488 (0x05D0)
    Detected client installed with version '5.00.9040.1015' ccmsetup 04-03-2021 13:06:36 1488 (0x05D0)
    Updated security on object C:\Windows\ccmsetup\cache. ccmsetup 04-03-2021 13:06:36 1488 (0x05D0)
    Launch from folder \sccm.santhosh.com\Softwares\Client\ ccmsetup 04-03-2021 13:06:36 1488 (0x05D0)
    CcmSetup version: 5.0.9040.1010 ccmsetup 04-03-2021 13:06:36 1488 (0x05D0)
    Folder 'Microsoft\Microsoft\Configuration Manager' not found. Task does not exist. ccmsetup 04-03-2021 13:06:36 1488 (0x05D0)
    Folder 'Microsoft\Microsoft\Configuration Manager' not found. Task does not exist. ccmsetup 04-03-2021 13:06:36 1488 (0x05D0)
    Updating MDM_ConfigSetting.ClientDeploymentErrorCode with value 0 ccmsetup 04-03-2021 13:06:36 1488 (0x05D0)

    On the below log it will stay for more than 5 min and starts again

    MSI: Action 13:09:07: CcmUnloadWmiProvidersMsi. Enumerates all providers and unloads them, verifies they are unloaded, and then reloads them. ccmsetup 04-03-2021 13:09:07 1488 (0x05D0)

    \\

    CCM.log
    Getting a new request from queue "Incoming" after 100 millisecond delay. SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:46:51 6208 (0x1840)
    Waiting for change in directory "C:\Program Files\Microsoft Configuration Manager\inboxes\ccr.box" for queue "Incoming", (30 minute backup timeout). SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:46:51 6208 (0x1840)
    Getting a new request from queue "Retry" after 100 millisecond delay. SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:51 6212 (0x1844)
    Execute query exec [sp_CP_GetPushRequestMachine] 16777219 SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:51 6212 (0x1844)
    Successfully retrieved information for machine WIN10 from DB SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:51 6212 (0x1844)
    Execute query exec [sp_CP_GetPushRequestMachineIP] 16777219 SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:51 6212 (0x1844)
    Execute query exec [sp_CP_GetPushRequestMachineResource] 16777219 SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:51 6212 (0x1844)
    Execute query exec [sp_CP_GetPushMachineName] 16777219 SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:51 6212 (0x1844)
    Received request: "16777219" for machine name: "WIN10" on queue: "Retry". SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:51 6212 (0x1844)
    Error event time has expired for Request "16777219" for machine "WIN10". SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:51 6212 (0x1844)
    Stored request "16777219", machine name "WIN10", in queue "Processing". SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:51 6212 (0x1844)
    Execute query exec [sp_CP_SetPushRequestMachineStatus] 16777219, 1 SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:51 6212 (0x1844)
    ----- Started a new CCR processing thread. Thread ID is 0xb3c. There are now 1 processing threads SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 6212 (0x1844)
    Submitted request successfully SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 6212 (0x1844)
    Getting a new request from queue "Retry" after 100 millisecond delay. SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 6212 (0x1844)
    Found CCR "16777220.ccr" in queue "Retry". SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 6212 (0x1844)
    ======>Begin Processing request: "16777219", machine name: "WIN10" SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 2876 (0x0B3C)
    Execute query exec [sp_IsMPAvailable] N'SAN' SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 2876 (0x0B3C)
    ---> Trying each entry in the SMS Client Remote Installation account list SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 2876 (0x0B3C)
    ---> Attempting to connect to administrative share '\Win10.santhosh.com\admin$' using account 'SANTHOSH\SCCMADMIN' SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 2876 (0x0B3C)
    ---> SspiEncodeStringsAsAuthIdentity succeeded! SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 2876 (0x0B3C)
    ---> SspiExcludePackage succeeded! SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 2876 (0x0B3C)
    ---> SspiMarshalAuthIdentity succeeded! SMS_CLIENT_CONFIG_MANAGER 04-03-2021 12:49:53 2876 (0x0B3C)

    Regards,
    Santhosh

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  3. Santhosh B S 61 Reputation points
    2021-03-04T08:01:12.787+00:00

    Can I get the share link so that I can upload he logs?

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  4. Santhosh B S 61 Reputation points
    2021-03-04T08:10:23.793+00:00
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