sccm report fail

ramin sa 256 Reputation points
2021-03-09T04:53:31.02+00:00

Hi dear expert we using sccm 2012 1703 after changing domain user password we unable to open any report in sccm in we get below error *we set domain user for all SQL services please give me hand in detail ![75675-capture.jpg][1] [1]: /api/attachments/75675-capture.jpg?platform=QnA

Microsoft Configuration Manager
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  1. Amandayou-MSFT 11,046 Reputation points
    2021-03-12T07:25:57.903+00:00

    Hi @ramin sa ,

    After my research, if we change domain user password, passwords of this account elsewhere also need to be changed, please check them.

    First, kindly change the account in sccm account:
    77029-312.png

    And change the password for the service that uses this account:
    77053-3122.png

    Beside, change the password of account in database and service account:
    76929-3121.png
    77054-3125.png

    Finally, restart the report server configuration manager to check if we could be able to open any report in sccm.


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  1. Garth Jones 2,071 Reputation points
    2021-03-09T13:32:26.657+00:00

    So did you reset the execution account username and password? Did you wait 10 minutes?

    1 person found this answer helpful.
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  2. Amandayou-MSFT 11,046 Reputation points
    2021-03-10T06:54:06.843+00:00

    Hi @ramin sa ,

    This issue could occur if data sources are missing entries or are incorrectly configured in SQL Server Reporting Services (SSRS).

    To resolve this issue, use the following query to get the data sources:

    select Path,Cast(Cast(Content as varbinary(max)) as varchar(max))
    from dbo.[Catalog]
    where Type = 5

    Here is the detailed article we could refer to:
    https://learn.microsoft.com/en-us/troubleshoot/system-center/scsm/cannot-impersonate-user-data-source


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  3. ramin sa 256 Reputation points
    2021-03-13T04:49:12.603+00:00

    Dear @Amandayou-MSFT your solution fixed my issue

    Thank you a million times