Hi @Anne ,
There are two editions of the SQL Server Import and Export Data wizard: 32-bit and 64-bit.
Please try both of them.
One of them should work depending on what Oracle Client edition (32-bit or 64-bit) installed.
You can see both of them via Windows OS Start button, Microsoft SQL Server 2017, etc.
UPDATE
It could be that the Oracle is down.
Check it out here: ora-12560-tnsprotocol-adaptor-error.