Problems installing IPAM server on server 2019

Kane 1 Reputation point
2021-03-10T19:13:04.547+00:00

Greetings, I'm trying to install IPAM server on a windows 2019 server. It is completely up to date, and has SQL installed on it already. I am getting this error from the install utility and from powershell:

add roles and features fails with error code 0x80073701

I have tried dowloading the requested package files, but they are not readily available for download, nor is there a friendly listing of from Microsoft. The DISM utility is neat, but it never works. It says it will download anything from WU when it is missing, but it never really does. It would be great if we could get that working though! the install documentation for IPAM server was created during the 2012 era, so should I be trying this on an older server version ?? If it is listed as an option, it should work on 2019 though?? Please assist me! I opened the cbs log and found a lot of information. I will try to trim it to the important stuff:

2021-03-10 12:54:02, Info                  CBS    Appl: detect Parent, Package: Package_3677_for_KB4592440~31bf3856ad364e35~amd64~~10.0.1.6, Parent: Microsoft-Windows-ServerStandardEdition~31bf3856ad364e35~amd64~~10.0.17763.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: GE, Exist: present
2021-03-10 12:54:02, Info                  CBS    Appl: detectParent: parent found: Microsoft-Windows-ServerStandardEdition~31bf3856ad364e35~amd64~~10.0.17763.1, state: Installed
2021-03-10 12:54:02, Info                  CBS    Appl: Evaluating package applicability for package Package_3677_for_KB4592440~31bf3856ad364e35~amd64~~10.0.1.6, applicable state: Installed
2021-03-10 12:54:02, Info                  CBS    Plan: Package: Package_3677_for_KB4592440~31bf3856ad364e35~amd64~~10.0.1.6, current: Superseded, pending: Default, start: Superseded, applicable: Installed, targeted: Superseded, limit: Superseded
2021-03-10 12:54:02, Info                  CBS    Appl: DetectUpdate, Package: Package_3677_for_KB4592440~31bf3856ad364e35~amd64~~10.0.1.6, Remote Parent: IPAMServerFeature, Intended State: Installed
2021-03-10 12:54:02, Info                  CBS    Appl: Package: Package_3677_for_KB4592440~31bf3856ad364e35~amd64~~10.0.1.6, Update: 4592440-6675_neutral, Applicable: Applicable, Disposition: Installed
2021-03-10 12:54:02, Info                  CBS    Plan: Package: Package_3677_for_KB4592440~31bf3856ad364e35~amd64~~10.0.1.6, Update: 4592440-6675_neutral, current: Staged, pending: Default, start: Staged, applicable: Installed, targeted: Superseded, limit: Superseded, selected: Default
2021-03-10 12:54:02, Info                  CBS    Appl: DetectUpdate, Package: Package_3677_for_KB4592440~31bf3856ad364e35~amd64~~10.0.1.6, Remote Parent: IPAMServerFeature, Intended State: Installed
2021-03-10 12:54:02, Info                  CBS    Appl: Package: Package_3677_for_KB4592440~31bf3856ad364e35~amd64~~10.0.1.6, Update: 4592440-6676_neutral, Applicable: Applicable, Disposition: Installed
2021-03-10 12:54:02, Info                  CBS    Plan: Package: Package_3677_for_KB4592440~31bf3856ad364e35~amd64~~10.0.1.6, Update: 4592440-6676_neutral, current: Staged, pending: Default, start: Staged, applicable: Installed, targeted: Superseded, limit: Superseded, selected: Default
2021-03-10 12:54:02, Info                  CBS    Appl: detect Parent, Package: Package_3822_for_KB4598230~31bf3856ad364e35~amd64~~10.0.1.9, Parent: Microsoft-Windows-IP-Address-Management-Server-Package~31bf3856ad364e35~amd64~~10.0.17763.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: GE, Exist: present
2021-03-10 12:54:02, Info                  CBS    Appl: detectParent: parent found: Microsoft-Windows-IP-Address-Management-Server-Package~31bf3856ad364e35~amd64~~10.0.17763.1, state: Installed
2021-03-10 12:54:02, Info                  CBS    Appl: detect Parent, Package: Package_3822_for_KB4598230~31bf3856ad364e35~amd64~~10.0.1.9, Parent: Microsoft-Windows-ServerDatacenterCorEdition~31bf3856ad364e35~amd64~~10.0.17763.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: GE, Exist: present
2021-03-10 12:54:02, Info                  CBS    Appl: detectParent: no parent found, go absent

2021-03-10 12:54:02, Info CBS Appl: detect Parent, Package: Package_3822_for_KB4598230~31bf3856ad364e35~amd64~~10.0.1.9, Parent: Microsoft-Windows-ServerStandardEdition~31bf3856ad364e35~amd64~~10.0.17763.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: GE, Exist: present 2021-03-10 12:54:02, Info CBS Appl: detectParent: parent found: Microsoft-Windows-ServerStandardEdition~31bf3856ad364e35~amd64~~10.0.17763.1, state: Installed 2021-03-10 12:54:02, Info CBS Appl: Evaluating package applicability for package Package_3822_for_KB4598230~31bf3856ad364e35~amd64~~10.0.1.9, applicable state: Installed 2021-03-10 12:54:02, Info CBS Plan: Package: Package_3822_for_KB4598230~31bf3856ad364e35~amd64~~10.0.1.9, current: Superseded, pending: Default, start: Superseded, applicable: Installed, targeted: Superseded, limit: Superseded 2021-03-10 12:54:02, Info CBS Appl: DetectUpdate, Package: Package_3822_for_KB4598230~31bf3856ad364e35~amd64~~10.0.1.9, Remote Parent: IPAMServerFeature, Intended State: Installed 2021-03-10 12:54:02, Info CBS Appl: Package: Package_3822_for_KB4598230~31bf3856ad364e35~amd64~~10.0.1.9, Update: 4598230-7505_neutral, Applicable: Applicable, Disposition: Installed 2021-03-10 12:54:02, Info CBS Plan: Package: Package_3822_for_KB4598230~31bf3856ad364e35~amd64~~10.0.1.9, Update: 4598230-7505_neutral, current: Staged, pending: Default, start: Staged, applicable: Installed, targeted: Superseded, limit: Superseded, selected: Default 2021-03-10 12:54:02, Info CBS Appl: DetectUpdate, Package: Package_3822_for_KB4598230~31bf3856ad364e35~amd64~~10.0.1.9, Remote Parent: IPAMServerFeature, Intended State: Installed 2021-03-10 12:54:02, Info CBS Appl: Package: Package_3822_for_KB4598230~31bf3856ad364e35~amd64~~10.0.1.9, Update: 4598230-7506_neutral, Applicable: Applicable, Disposition: Installed 2021-03-10 12:54:02, Info CBS Plan: Package: Package_3822_for_KB4598230~31bf3856ad364e35~amd64~~10.0.1.9, Update: 4598230-7506_neutral, current: Staged, pending: Default, start: Staged, applicable: Installed, targeted: Superseded, limit: Superseded, selected: Default 2021-03-10 12:54:02, Info CBS Appl: detect Parent, Package: Package_3845_for_KB4601345~31bf3856ad364e35~amd64~~10.0.1.7, Parent: Microsoft-Windows-IP-Address-Management-Server-Package~31bf3856ad364e35~amd64~~10.0.17763.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: GE, Exist: present 2021-03-10 12:54:02, Info CBS Appl: detectParent: parent found: Microsoft-Windows-IP-Address-Management-Server-Package~31bf3856ad364e35~amd64~~10.0.17763.1, state: Installed 2021-03-10 12:54:02, Info CBS Appl: detect Parent, Package: Package_3845_for_KB4601345~31bf3856ad364e35~amd64~~10.0.1.7, Parent: Microsoft-Windows-ServerDatacenterCorEdition~31bf3856ad364e35~amd64~~10.0.17763.1, Disposition = Detect, VersionComp: EQ, BuildComp: EQ, RevisionComp: GE, Exist: present 2021-03-10 12:54:02, Info CBS Appl: detectParent: no parent found, go absent

2021-03-10 12:56:38, Info CBS Enumerating Foundation package: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~10.0.17763.1, this could be slow 2021-03-10 12:56:38, Info CBS Appl:Forcing GE on revision on parent:Microsoft-Windows-ServerCore-Server-Common-Features-Package~31bf3856ad364e35~amd64~~10.0.17763.1 2021-03-10 12:56:38, Info CBS Enumerating Foundation package: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~10.0.17763.1, this could be slow 2021-03-10 12:56:38, Info CBS Enumerating Foundation package: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~10.0.17763.1, this could be slow 2021-03-10 12:56:38, Info CBS Enumerating Foundation package: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~10.0.17763.1, this could be slow

Windows DHCP
Windows DHCP
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.DHCP: Dynamic Host Configuration Protocol (DHCP). A communications protocol that lets network administrators manage centrally and automate the assignment of Internet Protocol (IP) addresses in an organization's network.
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  1. Kane 1 Reputation point
    2021-03-10T19:43:59.947+00:00 
    PS C:\Windows\system32> Install-WindowsFeature IPAM -IncludeManagementTools
Install-WindowsFeature : The request to add or remove features on the specified server failed.
Installation of one or more roles, role services, or features failed.
The referenced assembly could not be found. Error: 0x80073701
At line:1 char:1
+ Install-WindowsFeature IPAM -IncludeManagementTools
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidOperation: (@{Vhd=; Credent...Name=localhost}:PSObject) [Install-WindowsFeature],
    Exception
    + FullyQualifiedErrorId : DISMAPI_Error__Failed_To_Enable_Updates,Microsoft.Windows.ServerManager.Commands.AddWind
   owsFeatureCommand

Success Restart Needed Exit Code      Feature Result
------- -------------- ---------      --------------
False   No             Failed         {}


PS C:\Windows\system32> Install-WindowsFeature IPAM
Install-WindowsFeature : The request to add or remove features on the specified server failed.
Installation of one or more roles, role services, or features failed.
The referenced assembly could not be found. Error: 0x80073701
At line:1 char:1
+ Install-WindowsFeature IPAM
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidOperation: (@{Vhd=; Credent...Name=localhost}:PSObject) [Install-WindowsFeature],
    Exception
    + FullyQualifiedErrorId : DISMAPI_Error__Failed_To_Enable_Updates,Microsoft.Windows.ServerManager.Commands.AddWind
   owsFeatureCommand

Success Restart Needed Exit Code      Feature Result
------- -------------- ---------      --------------
False   No             Failed         {}
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  2. Kane 1 Reputation point
    2021-03-10T19:44:40.623+00:00 
    2021-03-10 13:43:00, Info                  CBS    Exec: Resolving Package: Package_3136_for_KB4559003~31bf3856ad364e35~amd64~~10.0.1.5, Update: 4559003-5259_neutral, PinDeployment: amd64_c35af96b28dc967b07cac3ddf9ef310e_31bf3856ad364e35_10.0.17763.802_none_50cac571def30d48
2021-03-10 13:43:00, Info                  CBS    Exec: Resolving Package: Package_3136_for_KB4559003~31bf3856ad364e35~amd64~~10.0.1.5, Update: 4559003-5260_neutral
2021-03-10 13:43:00, Info                  CBS    Exec: Resolving component from existing package; passing NULL manifest path to PinDeployment and hoping things haven't been scavenged.
2021-03-10 13:43:00, Info                  CBS    Exec: Resolving Package: Package_3136_for_KB4559003~31bf3856ad364e35~amd64~~10.0.1.5, Update: 4559003-5260_neutral, PinDeployment: amd64_c9a1acbd66e39d70e0730cb6449d26e2_31bf3856ad364e35_10.0.17763.1282_none_4fc708f17f90bb95
2021-03-10 13:43:00, Info                  CBS    Exec: Resolving Package: Package_3195_for_KB4570333~31bf3856ad364e35~amd64~~10.0.1.7, Update: 4570333-5392_neutral
2021-03-10 13:43:00, Info                  CBS    Exec: Resolving component from existing package; passing NULL manifest path to PinDeployment and hoping things haven't been scavenged.
2021-03-10 13:43:00, Info                  CBS    Exec: Resolving Package: Package_3195_for_KB4570333~31bf3856ad364e35~amd64~~10.0.1.7, Update: 4570333-5392_neutral, PinDeployment: amd64_fe4e52d2f1e679e2c52dc69a79959ffa_31bf3856ad364e35_10.0.17763.1282_none_2768d33f7d4a65da
2021-03-10 13:43:00, Info                  CBS    Exec: Resolving Package: Package_3195_for_KB4570333~31bf3856ad364e35~amd64~~10.0.1.7, Update: 4570333-5393_neutral
2021-03-10 13:43:00, Info                  CBS    Exec: Resolving component from existing package; passing NULL manifest path to PinDeployment and hoping things haven't been scavenged.
2021-03-10 13:43:00, Info                  CBS    Exec: Resolving Package: Package_3195_for_KB4570333~31bf3856ad364e35~amd64~~10.0.1.7, Update: 4570333-5393_neutral, PinDeployment: amd64_d5f669c645b4aaa9d0005e00965f80b8_31bf3856ad364e35_10.0.17763.1432_none_94358f756b90ded8
2021-03-10 13:43:00, Info                  CBS    Exec: Resolving Package: Package_3195_for_KB4570333~31bf3856ad364e35~amd64~~10.0.1.7, Update: 4570333-5394_neutral
2021-03-10 13:43:00, Info                  CBS    Exec: Resolving component from existing package; passing NULL manifest path to PinDeployment and hoping things haven't been scavenged.
2021-03-10 13:43:00, Info                  CBS    Exec: Resolving Package: Package_3195_for_KB4570333~31bf3856ad364e35~amd64~~10.0.1.7, Update: 4570333-5394_neutral, PinDeployment: amd64_0eb3656ff903c64b587b4187488f6c56_31bf3856ad364e35_10.0.17763.1432_none_757613dcaf461ab8
2021-03-10 13:43:00, Info                  CBS    Exec: Resolving Package: Package_3195_for_KB4570333~31bf3856ad364e35~amd64~~10.0.1.7, Update: 4570333-5395_neutral
2021-03-10 13:43:00, Info                  CBS    Exec: Resolving component from existing package; passing NULL manifest path to PinDeployment and hoping things haven't been scavenged.
2021-03-10 13:43:00, Info                  CBS    Exec: Resolving Package: Package_3195_for_KB4570333~31bf3856ad364e35~amd64~~10.0.1.7, Update: 4570333-5395_neutral, PinDeployment: amd64_114f0e4711a397f47680362a92f674f5_31bf3856ad364e35_10.0.17763.1432_none_bf93dac61c676288
2021-03-10 13:43:00, Info                  CBS    Exec: Resolving Package: Package_3195_for_KB4570333~31bf3856ad364e35~amd64~~10.0.1.7, Update: 4570333-5396_neutral
2021-03-10 13:43:00, Info                  CBS    Exec: Resolving component from existing package; passing NULL manifest path to PinDeployment and hoping things haven't been scavenged.
2021-03-10 13:43:00, Info                  CBS    Exec: Resolving Package: Package_3195_for_KB4570333~31bf3856ad364e35~amd64~~10.0.1.7, Update: 4570333-5396_neutral, PinDeployment: amd64_c9a1acbd66e39d70e0730cb6449d26e2_31bf3856ad364e35_10.0.17763.1282_none_4fc708f17f90bb95
2021-03-10 13:43:00, Info                  CBS    Exec: 9 deployments need bulk staging
2021-03-10 13:43:00, Error                 CSI    0000000d@2021/3/10:19:43:00.963 (F) onecore\base\wcp\componentstore\csd_locking.cpp(95): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
[gle=0x80004005]
2021-03-10 13:43:00, Error                 CSI    0000000e (F) STATUS_SXS_ASSEMBLY_MISSING #5116119# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2021-03-10 13:43:00, Error                 CSI    0000000f (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #5115961# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = d003fde19de3971574e446071ebd6b34, version 10.0.17763.802, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}, cb = (null), s = (null), rid = 'Package_3136_for_KB4559003~31bf3856ad364e35~amd64~~10.0.1.5.4559003-5258_neutral', rah = (null), manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2021-03-10 13:43:00, Info                  CBS    Failed to pin deployment while resolving Update: Package_3136_for_KB4559003~31bf3856ad364e35~amd64~~10.0.1.5.4559003-5258_neutral from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2021-03-10 13:43:00, Info                  CBS    Failed to bulk stage deployment manifest and pin deployment for package:Package_3705_for_KB5000822~31bf3856ad364e35~amd64~~10.0.1.5 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2021-03-10 13:43:00, Info                  CBS    CommitPackagesState: Started persisting state of packages
2021-03-10 13:43:00, Info                  CBS    CommitPackagesState: Completed persisting state of packages
2021-03-10 13:43:00, Info                  CSI    00000010@2021/3/10:19:43:00.963 CSI Transaction @0x21a61875d90 destroyed
2021-03-10 13:43:00, Info                  CBS    Perf: Resolve chain complete.
2021-03-10 13:43:00, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2021-03-10 13:43:00, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2021-03-10 13:43:00, Info                  CBS    WER: Generating failure report for package: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~10.0.17763.1, status: 0x80073701, failure source: Resolve, start state: Installed, target state: Installed, client id: DISM Package Manager Provider
2021-03-10 13:43:00, Info                  CBS    Not able to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2021-03-10 13:43:00, Info                  CBS    Added C:\Windows\Logs\CBS\CBS.log to WER report.
2021-03-10 13:43:00, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20210310175826.log to WER report.
2021-03-10 13:43:00, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20210310175315.log to WER report.
2021-03-10 13:43:00, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20210310172607.log to WER report.
2021-03-10 13:43:00, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20210310165150.log to WER report.
2021-03-10 13:43:00, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20210310163706.log to WER report.
2021-03-10 13:43:00, Info                  CBS    Not able to add %windir%\winsxs\pending.xml to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2021-03-10 13:43:00, Info                  CBS    Not able to add %windir%\winsxs\pending.xml.bad to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2021-03-10 13:43:01, Info                  CBS    Reboot mark cleared
2021-03-10 13:43:01, Info                  CBS    Winlogon: Simplifying Winlogon CreateSession notifications
2021-03-10 13:43:01, Info                  CBS    Winlogon: Deregistering for CreateSession notifications
2021-03-10 13:43:01, Info                  CBS    FinalCommitPackagesState: Started persisting state of packages
2021-03-10 13:43:01, Info                  CBS    FinalCommitPackagesState: Completed persisting state of packages
2021-03-10 13:43:01, Info                  CBS    Enabling LKG boot option
2021-03-10 13:43:01, Info                  CBS    Exec: Will not run corruption repair because no store corruption found.
2021-03-10 13:43:01, Info                  CBS    Exec: Processing complete.  Session: 30873061_2154374454, Package: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~10.0.17763.1, Identifier: Windows Foundation [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2021-03-10 13:43:01, Error                 CBS    Failed to perform operation.  [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2021-03-10 13:43:01, Info                  CBS    Session: 30873061_2154374454 finalized. Reboot required: no [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2021-03-10 13:43:01, Info                  CBS    Failed to FinalizeEx using worker session [HRESULT = 0x80073701]
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  3. Candy Luo 12,656 Reputation points Microsoft Vendor
    2021-03-11T02:47:58.05+00:00

    Hi ,

    Please understand, analysis of CBS.log is beyond our forum support level. A support call to our product service team is needed for the analysis of CBS.log. We'd like to recommend that you contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently. To obtain the phone numbers for specific technology request please take a look at the web site listed below:

    https://support.microsoft.com/en-us/gp/customer-service-phone-numbers

    Best Regards,

    Candy

    --------------------------------------------------------------

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  4. Kane 1 Reputation point
    2021-03-11T14:01:57.08+00:00

    Even I can read the log. It says it's missing the package file for the installation. I can't find anywhere to download it on Microsoft's site.. Can you provide that? I tried to export the package with DISM, but I can't quite get the command right. Just in case anyone is having the same issue as me, when I tried the same thing on a Windows Server 2016 server, I had no issues. it installed without error. Most likely these packages have not been created or made available for 2019.

    Now, if we want to make it work on 2019, we need the following install package files for Windows Server 2019. Can you provide direct download links for these? They will be .cab, msu, .msi files most likely.
    Package_3677_for_KB4592440~31bf3856ad364e35~amd64~~10.0.1.6
    Package_3822_for_KB4598230~31bf3856ad364e35~amd64~~10.0.1.9
    Package_3195_for_KB4570333~31bf3856ad364e35~amd64~~10.0.1.7
    Package_3136_for_KB4559003~31bf3856ad364e35~amd64~~10.0.1.5
    Package_3136_for_KB4559003~31bf3856ad364e35~amd64~~10.0.1.5.4559003-5258_neutral

  5. Candy Luo 12,656 Reputation points Microsoft Vendor
    2021-03-12T03:00:09.487+00:00

    Hi ,

    Please try to manually install KB4592440,KB4598230,KB4570333,KB4559003.

    You can download the KB from following link:

    https://www.catalog.update.microsoft.com/Home.aspx

    Best Regards,

    Candy

    --------------------------------------------------------------

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