Explicit Full mailbox access allows this with the correct client license
Cant see Online Archive of Shared Mailbox in Outlook
I'm fairly certain but I cant find any official microsoft documentation that for a Online Archive thats setup on a Office365 Shared Mailbox for you to be able to access it in Outlook you would need to have the account added as a seperate account on the profile rather than having Full Access to it. Of which you'd need a mailbox license assigned to it to do so Can anyone clarify this for me? Thanks
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Joyce Shen - MSFT 16,646 Reputation points
2021-03-12T06:58:45.583+00:00 Hi @Tom James
Do reply above help?
Yes, a user must have an Exchange Online license in order to access a shared mailbox. Shared mailboxes don’t require a separate license. However, if you want to enable In-Place Archive or put an In-Place Hold or a Litigation Hold on a shared mailbox, you must assign an Exchange Online Plan 1 with Exchange Online Archiving or Exchange Online Plan 2 license to the shared mailbox.
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Marty Joplin CEPL 61 Reputation points
2022-12-06T16:39:21.62+00:00 Building on the same question:
So, if I have an former user, who has been converted to shared mailbox and I need to look at the online archive to search emails older than 2 years old, it is my understanding that I....
A. Need to grant myself full access to the mailbox
B. Need to convert back to a standard mailbox??
C. Need to grant a license that is entitled to online archive?? Which licenses apply - we have everything from E5 to P1 available to us - I'd like to go as cheap as possible and still see the old emails.Anything else??
Will the online archive be viewable in my desktop Outlook client like the other mailboxes are?