Sign-out from Volume Licensing Site not possible?

Gaetano Di Gregorio 1 Reputation point
2021-03-12T09:25:20.363+00:00

Hi,

I can't sign-out from the Microsoft Licensing Site --> https://www.microsoft.com/Licensing/servicecenter/default.aspx

The "sign-out" link on the top-left of the page is not working (nothing happen). Same for the link with my account name (which should bring me to the "My Profile" details I guess).

I've tried with two different browsers: latest Edge and Chrome versions. I've also tried changing my account password and enable the two factors sign-in but this do not change anything (I keep remaining signed-in by just visiting the page, even after a browser restart)

This is pretty unsecure ... I can't "clean up" the browser cache as I would like to keep histories/cookies/etc ... for other visited sites...

Any idea how to force this sign-out from this site?

Thank you.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Dave Patrick 426.1K Reputation points MVP
    2021-03-12T13:26:11.64+00:00

    Might try emailing them.
    https://support.microsoft.com/en-us/supportrequestform/2afa6f15-b710-db46-909a-8346017c802f?sl=en&sc=US

    --please don't forget to Accept as answer if the reply is helpful--

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