Hello@adamj999
This prompt means either someone else has forcefully knocked you out of your remote session (Desktop OS remote session only allow 1 session cocurrent) or you mistakenly remoted twice into the same computer and forcefully closed your original remote session.
If you continue to encounter this error, you can check to see who is attempting to login and override your remote session in the remote machines using a command line command.
- Type the following command into Windows Command Prompt : quser
- This outputs the current logged in users.
You can also search event viewer to find out the last logged in user.
Open Event Viewer (Start -> type Event Viewer). Expand Windows Logs -> Security and search for Event ID 4624.
This will display all login events on the machine. You can identify who is logging (Windows user ID) in around the time you are being kicked out. - Check logs for remote desktop: Event Viewer - Applications and Services Logs, Microsoft, Windows, TerminalServices-RemoteConnectionManager, Operational
- A workaround I found online:
Disable the "Restrict each user to a single session" setting on the remote machine via 'gpedit.msc', and go to the following location
Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Connections
Here you will need to change a setting called ‘Restrict Remote Desktop Services users to a single Remote Desktop Services session’ – set it to disabled.
Best Regards
Karlie
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