Thank you for your response RichMatheisen-8856.
I first removed all necessary files from PC and did a PC Reset. Then the Azure SDK installation was successful.
But still I had the error "The device is not responding. The device may be unresponsive if it is applying an Azure Sphere operating system update; please retry in a few minutes" in Command Prompt.
So I used the " azsphere device recover " command from this page "https://learn.microsoft.com/en-us/azure-sphere/deployment/recover".
Now I don't have the error. The board is working properly.
Azure SDK installation Fatal error
I use Azure Starter kit Revision 2.
when I was working on the azure board using Commands I had "The device may be unresponsive if it is applying an Azure Sphere operating system update; Wait a few minutes and then retry" error. So I uninstalled the Azure SDK and tried to install it again. But I have this error now.
The log File has these details...
[4780:4FD8][2021-03-15T09:16:16]i001: Burn v3.11.2.4909, Windows v10.0 (Build 18363: Service Pack 0), path: C:\windows\Temp{8D40CCC9-06A0-41B3-880C-3DFECE63FB40}.cr\Azure_Sphere_SDK.exe
[4780:4FD8][2021-03-15T09:16:16]i000: Initializing string variable 'MbaNetfxPackageId' to value 'netfxfullredist_43'
[4780:4FD8][2021-03-15T09:16:16]i009: Command Line: '-burn.clean.room=C:\Users\nishith\Downloads\Azure_Sphere_SDK.exe -burn.filehandle.attached=636 -burn.filehandle.self=684'
[4780:4FD8][2021-03-15T09:16:16]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\nishith\Downloads\Azure_Sphere_SDK.exe'
[4780:4FD8][2021-03-15T09:16:16]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\nishith\Downloads\'
[4780:4FD8][2021-03-15T09:16:16]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\nishith\AppData\Local\Temp\dd_VC_AzureSphere_20210315091616.log'
[4780:4FD8][2021-03-15T09:16:16]i052: Condition '(VersionNT >= v6.1)' evaluates to true.
[4780:4FD8][2021-03-15T09:16:16]i000: Setting string variable 'WixBundleName' to value 'Azure Sphere SDK'
[4780:4FD8][2021-03-15T09:16:16]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation'
[4780:1A88][2021-03-15T09:16:16]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[4780:1A88][2021-03-15T09:16:16]i000: Setting version variable 'WixBundleFileVersion' to value '21.2.1.28749'
[4780:1A88][2021-03-15T09:16:16]i000: Visual Studio Instance: Microsoft.VisualStudio.Product.Community, Version 16.8.31019.35
[4780:1A88][2021-03-15T09:16:16]i000: Setting numeric variable 'VS2019_16_0_P2_Available' to value 1
[4780:1A88][2021-03-15T09:16:16]i000: Setting numeric variable 'VS2019_16_0_4_Available' to value 1
[4780:4FD8][2021-03-15T09:16:16]i100: Detect begin, 8 packages
[4780:4FD8][2021-03-15T09:16:16]i000: Setting string variable 'WindowsBuildNumber' to value '18363'
[4780:4FD8][2021-03-15T09:16:16]i101: Detected package: AzureSphereCore, state: Absent, cached: None
[4780:4FD8][2021-03-15T09:16:16]i101: Detected package: TapDriverInstaller, state: Absent, cached: None
[4780:4FD8][2021-03-15T09:16:16]i101: Detected package: SlipService, state: Absent, cached: Complete
[4780:4FD8][2021-03-15T09:16:16]i101: Detected package: Sysroot_index0, state: Absent, cached: Complete
[4780:4FD8][2021-03-15T09:16:16]i101: Detected package: Sysroot_index1, state: Absent, cached: Complete
[4780:4FD8][2021-03-15T09:16:16]i101: Detected package: Sysroot_index2, state: Absent, cached: Complete
[4780:4FD8][2021-03-15T09:16:16]i101: Detected package: Sysroot_index3, state: Absent, cached: Complete
[4780:4FD8][2021-03-15T09:16:16]i101: Detected package: NewCliInstaller, state: Absent, cached: Complete
[4780:4FD8][2021-03-15T09:16:16]i052: Condition 'WindowsBuildNumber >= 14393' evaluates to true.
[4780:4FD8][2021-03-15T09:16:16]i199: Detect complete, result: 0x0
[4780:1A88][2021-03-15T09:16:19]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[4780:1A88][2021-03-15T09:16:21]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[4780:4FD8][2021-03-15T09:16:21]i200: Plan begin, 8 packages, action: Install
[4780:4FD8][2021-03-15T09:16:21]i000: Setting string variable 'WixBundleRollbackLog_AzureSphereCore' to value 'C:\Users\nishith\AppData\Local\Temp\dd_VC_AzureSphere_20210315091616_000_AzureSphereCore_rollback.log'
[4780:4FD8][2021-03-15T09:16:21]i000: Setting string variable 'WixBundleLog_AzureSphereCore' to value 'C:\Users\nishith\AppData\Local\Temp\dd_VC_AzureSphere_20210315091616_000_AzureSphereCore.log'
[4780:4FD8][2021-03-15T09:16:21]i000: Setting string variable 'WixBundleRollbackLog_TapDriverInstaller' to value 'C:\Users\nishith\AppData\Local\Temp\dd_VC_AzureSphere_20210315091616_001_TapDriverInstaller_rollback.log'
[4780:4FD8][2021-03-15T09:16:21]i000: Setting string variable 'WixBundleLog_TapDriverInstaller' to value 'C:\Users\nishith\AppData\Local\Temp\dd_VC_AzureSphere_20210315091616_001_TapDriverInstaller.log'
[4780:4FD8][2021-03-15T09:16:21]i000: Setting string variable 'WixBundleRollbackLog_SlipService' to value 'C:\Users\nishith\AppData\Local\Temp\dd_VC_AzureSphere_20210315091616_002_SlipService_rollback.log'
[4780:4FD8][2021-03-15T09:16:21]i000: Setting string variable 'WixBundleLog_SlipService' to value 'C:\Users\nishith\AppData\Local\Temp\dd_VC_AzureSphere_20210315091616_002_SlipService.log'
[4780:4FD8][2021-03-15T09:16:21]i000: Setting string variable 'WixBundleRollbackLog_Sysroot_index0' to value 'C:\Users\nishith\AppData\Local\Temp\dd_VC_AzureSphere_20210315091616_003_Sysroot_index0_rollback.log'
[4780:4FD8][2021-03-15T09:16:21]i000: Setting string variable 'WixBundleLog_Sysroot_index0' to value 'C:\Users\nishith\AppData\Local\Temp\dd_VC_AzureSphere_20210315091616_003_Sysroot_index0.log'
[4780:4FD8][2021-03-15T09:16:21]i000: Setting string variable 'WixBundleRollbackLog_Sysroot_index1' to value 'C:\Users\nishith\AppData\Local\Temp\dd_VC_AzureSphere_20210315091616_004_Sysroot_index1_rollback.log'
[4780:4FD8][2021-03-15T09:16:21]i000: Setting string variable 'WixBundleLog_Sysroot_index1' to value 'C:\Users\nishith\AppData\Local\Temp\dd_VC_AzureSphere_20210315091616_004_Sysroot_index1.log'
[4780:4FD8][2021-03-15T09:16:21]i000: Setting string variable 'WixBundleRollbackLog_Sysroot_index2' to value 'C:\Users\nishith\AppData\Local\Temp\dd_VC_AzureSphere_20210315091616_005_Sysroot_index2_rollback.log'
[4780:4FD8][2021-03-15T09:16:21]i000: Setting string variable 'WixBundleLog_Sysroot_index2' to value 'C:\Users\nishith\AppData\Local\Temp\dd_VC_AzureSphere_20210315091616_005_Sysroot_index2.log'
[4780:4FD8][2021-03-15T09:16:21]i000: Setting string variable 'WixBundleRollbackLog_Sysroot_index3' to value 'C:\Users\nishith\AppData\Local\Temp\dd_VC_AzureSphere_20210315091616_006_Sysroot_index3_rollback.log'
[4780:4FD8][2021-03-15T09:16:21]i000: Setting string variable 'WixBundleLog_Sysroot_index3' to value 'C:\Users\nishith\AppData\Local\Temp\dd_VC_AzureSphere_20210315091616_006_Sysroot_index3.log'
[4780:4FD8][2021-03-15T09:16:21]i000: Setting string variable 'WixBundleRollbackLog_NewCliInstaller' to value 'C:\Users\nishith\AppData\Local\Temp\dd_VC_AzureSphere_20210315091616_007_NewCliInstaller_rollback.log'
[4780:4FD8][2021-03-15T09:16:21]i000: Setting string variable 'WixBundleLog_NewCliInstaller' to value 'C:\Users\nishith\AppData\Local\Temp\dd_VC_AzureSphere_20210315091616_007_NewCliInstaller.log'
[4780:4FD8][2021-03-15T09:16:21]i201: Planned package: AzureSphereCore, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[4780:4FD8][2021-03-15T09:16:21]i201: Planned package: TapDriverInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[4780:4FD8][2021-03-15T09:16:21]i201: Planned package: SlipService, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[4780:4FD8][2021-03-15T09:16:21]i201: Planned package: Sysroot_index0, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[4780:4FD8][2021-03-15T09:16:21]i201: Planned package: Sysroot_index1, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[4780:4FD8][2021-03-15T09:16:21]i201: Planned package: Sysroot_index2, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[4780:4FD8][2021-03-15T09:16:21]i201: Planned package: Sysroot_index3, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[4780:4FD8][2021-03-15T09:16:21]i201: Planned package: NewCliInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[4780:4FD8][2021-03-15T09:16:21]i299: Plan complete, result: 0x0
[4780:4FD8][2021-03-15T09:16:21]i300: Apply begin
[4780:4FD8][2021-03-15T09:16:21]i010: Launching elevated engine process.
[4780:4FD8][2021-03-15T09:16:22]i011: Launched elevated engine process.
[4780:4FD8][2021-03-15T09:16:22]i012: Connected to elevated engine.
[483C:36F0][2021-03-15T09:16:22]i358: Pausing automatic updates.
[483C:36F0][2021-03-15T09:16:22]i359: Paused automatic updates.
[483C:36F0][2021-03-15T09:16:22]i360: Creating a system restore point.
[483C:36F0][2021-03-15T09:16:39]i361: Created a system restore point.
[483C:36F0][2021-03-15T09:16:39]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{2b3f0841-5675-42ca-a653-3f08a3a8dac4}, options: 0x7, disable resume: No
[483C:36F0][2021-03-15T09:16:39]i000: Caching bundle from: 'C:\windows\Temp{6930B69E-97C7-44FB-8231-228E81CDEEC0}.be\Azure_Sphere_SDK.exe' to: 'C:\ProgramData\Package Cache{2b3f0841-5675-42ca-a653-3f08a3a8dac4}\Azure_Sphere_SDK.exe'
[483C:36F0][2021-03-15T09:16:39]i320: Registering bundle dependency provider: {2b3f0841-5675-42ca-a653-3f08a3a8dac4}, version: 21.2.1.28749
[483C:36F0][2021-03-15T09:16:39]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{2b3f0841-5675-42ca-a653-3f08a3a8dac4}, resume: Active, restart initiated: No, disable resume: No
[483C:4C58][2021-03-15T09:16:39]i305: Verified acquired payload: AzureSphereCore at path: C:\ProgramData\Package Cache.unverified\AzureSphereCore, moving to: C:\ProgramData\Package Cache{C4DAC220-959F-40BA-9CF5-82E5AD0C274B}v21.02.1.28749\packages\AzureSphereCore\AzureSphereCore.msi.
[483C:36F0][2021-03-15T09:16:39]i323: Registering package dependency provider: {C4DAC220-959F-40BA-9CF5-82E5AD0C274B}, version: 21.02.1.28749, package: AzureSphereCore
[483C:36F0][2021-03-15T09:16:39]i301: Applying execute package: AzureSphereCore, action: Install, path: C:\ProgramData\Package Cache{C4DAC220-959F-40BA-9CF5-82E5AD0C274B}v21.02.1.28749\packages\AzureSphereCore\AzureSphereCore.msi, arguments: ' MSIFASTINSTALL="7" VSEXTUI="1" INSTALLFOLDER=""'
[483C:4C58][2021-03-15T09:16:39]i305: Verified acquired payload: TapDriverInstaller at path: C:\ProgramData\Package Cache.unverified\TapDriverInstaller, moving to: C:\ProgramData\Package Cache{013103CE-5DF8-4A9A-A502-2464FC4ACD3F}v2.5\packages\TapDriverInstaller\TapDriverInstaller.msi.
[483C:4C58][2021-03-15T09:16:40]i304: Verified existing payload: SlipService at path: C:\ProgramData\Package Cache{429E39CF-BEA4-4283-BF4F-8BB6B0424BBF}v21.2.1.28749\packages\DeviceComms_Windows\Azure Sphere Device Communication Service.msi.
[483C:4C58][2021-03-15T09:16:40]i304: Verified existing payload: Sysroot_index0 at path: C:\ProgramData\Package Cache{23083461-3C25-4BAB-BC22-CE7536785746}v20.07.0.31430\Sysroot6.msi.
[483C:4C58][2021-03-15T09:16:41]i304: Verified existing payload: Sysroot_index1 at path: C:\ProgramData\Package Cache{C8F9A90E-CE35-450F-A84F-22BF5902777F}v20.10.0.41916\Sysroot7.msi.
[483C:4C58][2021-03-15T09:16:42]i304: Verified existing payload: Sysroot_index2 at path: C:\ProgramData\Package Cache{1E220028-B120-4A94-B763-B98173601E75}v20.11.1.9373\Sysroot8.msi.
[483C:4C58][2021-03-15T09:16:43]i304: Verified existing payload: Sysroot_index3 at path: C:\ProgramData\Package Cache{E97AC9BB-1163-4CF0-AE16-B7038D2B6CE4}v20.11.1.9374\Sysroot8Beta2101.msi.
[483C:4C58][2021-03-15T09:16:43]i304: Verified existing payload: NewCliInstaller at path: C:\ProgramData\Package Cache{6EDD765A-6509-4302-AA42-F2A435DAD311}v0.2\NewCliInstaller.msi.
[4780:4FD8][2021-03-15T09:16:50]i319: Applied execute package: AzureSphereCore, result: 0x0, restart: None
[483C:36F0][2021-03-15T09:16:50]i325: Registering dependency: {2b3f0841-5675-42ca-a653-3f08a3a8dac4} on package provider: {C4DAC220-959F-40BA-9CF5-82E5AD0C274B}, package: AzureSphereCore
[483C:36F0][2021-03-15T09:16:50]i323: Registering package dependency provider: {013103CE-5DF8-4A9A-A502-2464FC4ACD3F}, version: 2.5, package: TapDriverInstaller
[483C:36F0][2021-03-15T09:16:50]i301: Applying execute package: TapDriverInstaller, action: Install, path: C:\ProgramData\Package Cache{013103CE-5DF8-4A9A-A502-2464FC4ACD3F}v2.5\packages\TapDriverInstaller\TapDriverInstaller.msi, arguments: ' MSIFASTINSTALL="7" VSEXTUI="1" VSFOLDER=""'
[483C:36F0][2021-03-15T09:17:04]e000: Error 0x80070643: Failed to install MSI package.
[483C:36F0][2021-03-15T09:17:04]e000: Error 0x80070643: Failed to execute MSI package.
[4780:4FD8][2021-03-15T09:17:04]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[4780:4FD8][2021-03-15T09:17:04]i319: Applied execute package: TapDriverInstaller, result: 0x80070643, restart: None
[4780:4FD8][2021-03-15T09:17:04]e000: Error 0x80070643: Failed to execute MSI package.
[483C:36F0][2021-03-15T09:17:04]i318: Skipped rollback of package: TapDriverInstaller, action: Uninstall, already: Absent
[4780:4FD8][2021-03-15T09:17:04]i319: Applied rollback package: TapDriverInstaller, result: 0x0, restart: None
[483C:36F0][2021-03-15T09:17:04]i329: Removed package dependency provider: {013103CE-5DF8-4A9A-A502-2464FC4ACD3F}, package: TapDriverInstaller
[483C:36F0][2021-03-15T09:17:04]i351: Removing cached package: TapDriverInstaller, from path: C:\ProgramData\Package Cache{013103CE-5DF8-4A9A-A502-2464FC4ACD3F}v2.5\
[483C:36F0][2021-03-15T09:17:04]i326: Removed dependency: {2b3f0841-5675-42ca-a653-3f08a3a8dac4} on package provider: {C4DAC220-959F-40BA-9CF5-82E5AD0C274B}, package AzureSphereCore
[483C:36F0][2021-03-15T09:17:04]i301: Applying rollback package: AzureSphereCore, action: Uninstall, path: (null), arguments: ' MSIFASTINSTALL="7" VSEXTUI="1" INSTALLFOLDER=""'
[4780:4FD8][2021-03-15T09:17:10]i319: Applied rollback package: AzureSphereCore, result: 0x0, restart: None
[483C:36F0][2021-03-15T09:17:10]i329: Removed package dependency provider: {C4DAC220-959F-40BA-9CF5-82E5AD0C274B}, package: AzureSphereCore
[483C:36F0][2021-03-15T09:17:10]i351: Removing cached package: AzureSphereCore, from path: C:\ProgramData\Package Cache{C4DAC220-959F-40BA-9CF5-82E5AD0C274B}v21.02.1.28749\
[483C:36F0][2021-03-15T09:17:10]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{2b3f0841-5675-42ca-a653-3f08a3a8dac4}, resume: None, restart: None, disable resume: No
[483C:36F0][2021-03-15T09:17:10]i330: Removed bundle dependency provider: {2b3f0841-5675-42ca-a653-3f08a3a8dac4}
[483C:36F0][2021-03-15T09:17:10]i352: Removing cached bundle: {2b3f0841-5675-42ca-a653-3f08a3a8dac4}, from path: C:\ProgramData\Package Cache{2b3f0841-5675-42ca-a653-3f08a3a8dac4}\
[483C:36F0][2021-03-15T09:17:10]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{2b3f0841-5675-42ca-a653-3f08a3a8dac4}, resume: None, restart initiated: No, disable resume: No
[4780:4FD8][2021-03-15T09:17:10]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No
Please help me with this.
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95504669 521 Reputation points
2021-03-16T04:49:19.337+00:00
1 additional answer
Sort by: Most helpful
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Rich Matheisen 44,416 Reputation points
2021-03-15T15:15:21.89+00:00 Try downloading the install again. Might be an AV problem? This doesn't look like a PowerShell problem, though.
[483C:36F0][2021-03-15T09:16:50]i301: Applying execute package: TapDriverInstaller, action: Install, path: C:\ProgramData\Package Cache{013103CE-5DF8-4A9A-A502-2464FC4ACD3F}v2.5\packages\TapDriverInstaller\TapDriverInstaller.msi, arguments: ' MSIFASTINSTALL="7" VSEXTUI="1" VSFOLDER=""' [483C:36F0][2021-03-15T09:17:04]e000: Error 0x80070643: Failed to install MSI package. [483C:36F0][2021-03-15T09:17:04]e000: Error 0x80070643: Failed to execute MSI package. [4780:4FD8][2021-03-15T09:17:04]e000: Error 0x80070643: Failed to configure per-machine MSI package. [4780:4FD8][2021-03-15T09:17:04]i319: Applied execute package: TapDriverInstaller, result: 0x80070643, restart: None [4780:4FD8][2021-03-15T09:17:04]e000: Error 0x80070643: Failed to execute MSI package. [483C:36F0][2021-03-15T09:17:04]i318: Skipped rollback of package: TapDriverInstaller, action: Uninstall, already: Absent [4780:4FD8][2021-03-15T09:17:04]i319: Applied rollback package: TapDriverInstaller, result: 0x0, restart: None