THREAD STUCK IN DEVICE DRIVER windows 7

Jed Taylor 1 Reputation point
2021-03-15T09:55:59.23+00:00

Windows shuts after opening Adobe Photoshop and this blue window with bad smiley appears. How to solve this?

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
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  1. Dave Patrick 426K Reputation points MVP
    2021-03-15T12:47:55.657+00:00

    Might try reinstalling it or try asking for help over here in dedicated forums.
    https://community.adobe.com/t5/photoshop/bd-p/photoshop?page=1&sort=latest_replies&filter=all

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  2. Jenny Feng 14,146 Reputation points
    2021-03-16T02:25:39.663+00:00

    @Jed Taylor
    Hi,
    It seems Photoshop causes BSOD on your Windows.
    Make an SFC scan
    If you still have problem run a driver verifier scan to determine the true cause
    SFC /SCANNOW Command - System File Checker

    Read this page, and follow its advice regards Sniffer.exe.
    Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues
    https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html
    Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.
    Hope above information can help you.

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