This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 15%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYK%3C/text%3E%3C/svg%3E)
Hi!
I have an app, already in the Microsoft Store ("JVElaser"), for which I've never managed to get add-ons in-app purchase to work. The add-on ("Win.Laser3D") is also in status "In the Microsoft Store".
Within the app I see the correct store price (₪56 ≈ $14.99), so presumably any linking works, but an attempt to actually purchase results in the windows popup and after entering the password, the purchase fails with PEX-CatalogAvailabilityDataNotFound qG1gLIKEUkKVv5 + F.4.3.1.2.1 2021/03/15 - 10:30:09 UTC.
Googling says that this is a local store app problem, but I've tried reseting the store locally and tested this on several PCs with multiple Microsoft accounts.
If someone wants to reproduce, download "JVElaser" from the store, choose "Open Graphics" and choose some image, if it's large enough disclaimer at the bottom will appear. Click "Details", then "Buy". Windows will ask for your password and then fail.
Any help will be appreciated.
Thanks!
Yegor
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 92%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Could you please try to go to your Settings-> Time and Language-> Region and language and make sure you have your Country on the "Country and Religion" needs be the right country. Then please make sure the available market of the add-on contains the country you selected in your Settings.
I now tried playing with the country: changing to USA results in the price within the app to appear as "$14.99", changing back to Israel results in the price changing to "₪56" (the application and the add-on are both defined as available in all 241 countries).
So, the store recognizes the item correctly. But the purchase itself doesn't: I get exactly the same error message as when I've tested with a deliberately wrong ID (of course then I didn't see the price neither).
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 50%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
I'm having this same problem in my published app and I don't know what I need to do to solve it, could someone help me?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 82%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
This happens when your addon is not or appears to your app's request to not be in the Store. https://windowsreport.com/pex-catalog-availability-data-not-found/ explains this can happen when your Internet connection is slow and your request times out. Or it can be that your computer date and time are too far off from (in advance of) the Store's date/time.
But it can also happen when your app is pulled from the MSFT Store. The associated addons will eventually be pulled as well (it can take weeks).
The bottom line - your request of the Store API in some way returns unable to find your addon.