Windows Media Player fails to include album art for ripped CD

Snookred 1 Reputation point
2021-03-15T16:54:43.27+00:00

Using Windows 10 to rip CDs. Generally works pretty good but frequently fails to include album art. The best case involves a situation with a CD that Windows 7 had no problem ripping some years ago but can no longer do it. Looks like Microsoft took down the online CD database at fai.music.metaservices.microsoft.com and replaced it with one at musicmatch-ssl.xboxlive.com. But I digress, the CD in question appears well known to Windows Media Player (WMP) on my Windows 10 computer. When it plays the CD it has no problem finding/displaying the album art. However, when I rip it the resulting folder contains NO album art (i.e., NO .jpg files). Note: it does appear as though WMP normally designates the album art as system files that may NOT appear in File Explorer but I do have File Explorer set to display them and I do see them in most of the music folders in WMP.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Teemo Tang 11,351 Reputation points
    2021-03-16T09:21:20.397+00:00

    Check this similar case for a hint
    Thread: Album Art not showing in Folder
    https://forum.dbpoweramp.com/showthread.php?25861-Album-Art-not-showing-in-Folder
    In fact, for WMP question, you’d better ask for help from Microsoft Community.
    https://answers.microsoft.com/en-us/musicandvideo/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=false&page=1
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn.
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  2. Snookred 1 Reputation point
    2021-03-16T15:56:49+00:00

    Must admit all of the different MS forums make things very confusing. Afraid I have no idea what the difference is. I believe the ones I was using referred me here but I'll try and figure out what "answers.microsoft.com" is about.

    With respect to the reference that appears to pertain to the phenomenon I mentioned about album art files being designated as system files. That is NOT the problem I am having.

    Thanks for responding.


  3. S.Sengupta 15,511 Reputation points MVP
    2021-03-23T08:50:19.643+00:00

    WMP 12 is identical in Windows 7 as well as in Windows 10.

    Kindly go through the following :

    How to Rebuild Windows Media Player Corrupted Libraries

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