Why can't I get the windows 10 update

Question

My computer is telling me I need to get the Windows 10 update but It is not coming up when I search for the update. Why?

Answer 1

Could be many reasons. Try using the Windows Update Assistant
https://support.microsoft.com/en-us/topic/windows-10-update-assistant-3550dfb2-a015-7765-12ea-fba2ac36fb3f

If your system is using WSUS to handle patches, view
https://www.ajtek.ca/wsus/how-to-setup-manage-and-maintain-wsus-part-3-windows-as-a-service-waas-and-group-policy-administrative-templates/

Answer 2

Hello Trent Rorabeck,

My computer is telling me I need to get the Windows 10 update
Is there a WSUS role in your environment? Where have you found this phenomenon? Would you mind to provide a screenshot to help me research further?

In addition, what are the KB number of the updates? We could also check online for updates from the Microsoft Update
Reference picture:

Thanks for your time.

Regards,
Rita

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Answer 3

Hello @Trent Rorabeck

Are you getting an error code? If yes, please share it.

You can check additional details of failure by generating a WindowsUpdate log. For this open an admin PS and run: "get-windowsupdatelog"

The resulting file will be saved in the desktop of the running user.

Let me know if you have additional questions.

Regards,
Juan S