Mail Merge Data Source

Mary Nolan 1 Reputation point
2021-03-19T02:54:48.777+00:00

I am trying to do a Mail Merge either with Wizard, or without, and I keep receiving the same error. With selecting the Word data source and selecting Open I receive the following pop-up box screen response":
****https://d.docs.live.net/1df35a621556b3ac/Documents/My Data Sources/TASK5_Data.docx' is open in another application. Please close it and try again** OK then another: Word was unable to open the data source** There are no other documents open, there are no other computers accessing the data source. Why is this occurring? What do I do to enable it to use the data source.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Erin Ding-MSFT 4,456 Reputation points
    2021-03-19T09:26:04.863+00:00

    @Mary Nolan

    As said in "Data sources you can use for a mail merge", "Important: No matter what type of file you use as a data source, be sure to save it on your local computer or a file share; saving at an HTTP location isn't supported for mail merge."

    Beside, you could try to go to File>Options>Advanced and scroll down to the General section of the dialog and check the box for Confirm file format conversion on open.
    Then, when you select the data source, use the OLE DB Database Files method of connecting to the data source. If you do not see that option, click on the Show all box in the Confirm data source dialog that will have appeared.

    Hope the information is helpful to you.

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  2. Thomas Greuel 1 Reputation point
    2022-02-25T15:36:23.19+00:00

    Sorry, as your are the expert, why is this different? And don't just downgrade me. My answer was very specific. Your's as an "expert" could have come, maybe it did" from a robot.

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