Configuration Profiles and Shared iPads

Anonymous
2021-03-24T22:05:00.187+00:00

Is it possible to push a configuration profile to a shared iPad? My profile will push to a traditional or unshared iPad. However, it will not apply to a shared iPad. I can push application policies and software to the device though.

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,720 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,334 questions
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  1. Lu Dai-MSFT 28,346 Reputation points
    2021-03-25T05:56:48.077+00:00

    anonymous user Thanks for posting in our Q&A.

    For this issue, I have done some research. In our official article, it shows that there is some limitation when working with shared iPads in the following link. Configuration Profiles are not listed in the limitation. So, we can push a configuration profile to a shared iPad.
    https://learn.microsoft.com/en-us/mem/intune/enrollment/device-enrollment-shared-ipad#known-limitations

    To clarify this issue, we appreciate your help to check if the configuration profile is deployed successfully. We can refer to the following article to check.
    https://learn.microsoft.com/en-us/mem/intune/configuration/device-profile-monitor

    If there is anything update, feel free to let us know.

    If the response is helpful, please click "Accept Answer" and upvote it.
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  2. Kurt Woodfin 1 Reputation point
    2021-03-26T04:49:35.447+00:00

    I am having difficulties applying configuration profiles to shared iPads. I am trying to remove apps and configure the dock to display standard applications there such as Office, Edge, etc. We are only testing on two devices, again one shared and the other not shared.

    When I go to iOS Managed Device Restrictions I see two successful deployments. For the shared iPad, it displays "System account". I see the same thing under our Device Features configuration. Both Device Restrictions and Device Features are applied as required based on a dynamic device group. I know the group works because it works with the unshared iPad. Does anyone have thoughts on what might be wrong? Thanks for the input! I even tried making a new configuration profile.