@Bryan McGrail
Hi,
Firstly, make sure there are no updates to install on your computer.
Run Windows Updates repeatedly until no updates are left.
If you look at the Sysprep error logs, it could show you which/if app is causing issues. Then you can use the commands to unprovision it.
https://learn.microsoft.com/en-us/powershell/module/dism/remove-appxprovisionedpackage?view=win10-ps
Hope above information can help you.
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