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Every time I try to update Windows 10 it shows to be downloading the updates but when it is done nothing is there. Nothing has changed. Also, when I run Outbyte pc Repair it says my pc hasn't updated in over two weeks even though I run updates daily. I've tried everything I can think of and it is still the same.
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Hello michelle baker,
Thanks for your posting on Q&A.
Where the windows 10 get updates from? WSUS or Windows Update. Is there any error information?
It is recommended to check the CBS.log and windowsupdate.log to find the error information. Please remember to share the error with me if there are any error information.
On every site that I have tried I get the exact same error message "Couldn't Download". I have not received any other errors
here is the screenshot
If you need anymore info just ask. Thank you for your help
I have tried to download from Windows 10 and from the web. It won't even let me download updates from the actual Lenovo website.
The only error I get is "Couldn't Download"
Not much to work with I know.
I want to thank you for helping me.
I have tried to download from Windows 10 and from the web. It won't even let me download updates from the actual Lenovo website.
The only error I get is "Couldn't Download"
Not much to work with I know.
I want to thank you for helping me.
I just want to confirm whether this issue has been resolved or not. If so, please consider sharing the answer on this forum to help the others who have the same issue.
Thanks for your time. Have a nice day.
No it has not been resolved. I have been battling this problem for about a week now. I have even tried the suggested command prompts but that didn't help. I've checked Device Manager for any yellow symbols and found one but it didn't fix my problem.
Where did you get updates from? WSUS or Windows Update. What is your windows 10 version? Please provide the KB number to help me research further.
I got the updates from different places... Lenovo Updates, Microsoft, Microsoft Update Catalog, Updates for Windows 10, and AMD driver updates.
I am running Windows 10, version 20H2 64 based system.
KB5000842
windows version 20H2
I hope this helps.
Please tell me you have not given up on trying to help me. I haven’t heard from you in a while. Have you thought of any new solutions?
It seems that the issue is more related with Windows Team. This forum is responsible for WSUS. Please try to post the issue into windows team to get the better support. Here is a reference link for windows:
https://learn.microsoft.com/en-us/answers/topics/windows-10-general.html
Thanks for your understanding and cooperation.
I would just like to thank you for trying to help me. It really means a lot. Have a great night
This problem was finally resolved after talking to a Lenovo tech. We ended the call with him suggesting I do a Reset on my pc and wipe everything out. I did! It was a long timely process but it worked. Thanks for listening.
Thanks for your sharing on this forum. It's very kind of you. Please feel free to post on this forum if there are any questions next time.
Regards,
Rita