'Find related search' in Outlook

muser 21 Reputation points
2021-03-31T10:02:45.767+00:00

'Find related search' in Outlook works only when search scope is manually changed to 'current folder' .
It directly searches in all mailboxes and shows no result. And when the scope is changed to 'current folder'
the result still dosent show up until we click 'Find more on the server'.

Is there a way to directly get results for 'find related' search in Outlook.
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Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Jade Liang-MSFT 9,956 Reputation points Microsoft Employee
    2021-04-01T05:28:01.093+00:00

    Hi @muser
    According to my research and tests, there would be "find more on the server" option only when I working with exchange account in cached exchange mode on Outlook 2013 and search the old items that weren't downloaded locally, is it also your case?

    If so, as I know, this option would be diaplayed when we couldn't search related items in local data file, but it's not related to which scope we choose, so in order to avoid any version issues, what's the specific version of your Outlook 2013(File>Office account>About Outlook), please first ensure that you have updated to the latest version of Outlook.

    Also, for the requirement of "directly get results for 'find related' search in Outlook", as I mentioned above, if we work in cached exchange mode in Outlook, the client would first search from local data file, if you still need search all items directly, we could try to working with cached exchanged mode and keep downloading all items locally or working with online mode directly(File>Account settings>Account setting>choose your account>change>choose if work with cached exchange mode or how much time you need).

    If that's not your case, in order to further analyze it, please provide me with more information, so that I could perform more targeted tests on my environment.

    If the response is helpful, please click "Accept Answer" and upvote it.
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