Azure Cognitive Services (Form Recogniser) keeps timing-out for the past two days

agiokas 6 Reputation points
2020-06-09T15:36:34.477+00:00

Since Monday I can't seem to get Azure form-recogniser to work properly. The health status checks seem to report everything is fine.
However most of the call I make simply time out or fail with a null response.
Every now and then one of the calls will succeed, with the last one taking 173200ms to complete!
If it matters, I am using node js and the npm module to call the service.

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
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  1. agiokas 6 Reputation points
    2020-06-12T09:42:32.547+00:00

    @romungi-MSFT It isn't happening anymore, it was UK-south, also happened from the UI, API, etc. I suspect it was a network problem?

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