Windows 10 Home 1909 Upgrade to Latest Version

Question

Hi All

I have been trying to upgrade to the latest release of Winows 10 from 1909 18363.1440. I have not had the update presented in Windows Update, so I have been attempting the update with the Windows 10 Update Assistant.

The process gets to 99% complete and does not progress any further.

Below is all I get from the C:\$Windows.~BT\Sources\Panther\setuperr.log.

Would anyone have any suggestions to why the update is not completing?

2021-04-11 15:18:13, Error CSI 00000001 (F) STATUS_OBJECT_NAME_NOT_FOUND #12# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysQueryValueKey(flags = 0, key = 9f4 ('\REGISTRY\MACHINE\SYSTEM\Setup'), vn = [l:7 ml:8]'Compact', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]
2021-04-11 15:18:13, Error CSI 00000002 (F) STATUS_OBJECT_NAME_NOT_FOUND #11# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:31]'\Registry\Machine\SYSTEM\Setup\', vn = [l:7 ml:8]'Compact', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]
2021-04-11 15:18:20, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Suspend(1253): Result = 0xC1800104[gle=0x00000002]
2021-04-11 15:18:20, Error MOUPG CDlpTask::CheckUserInterruptEx(3060): Result = 0x800704D3
2021-04-11 15:18:20, Error MOUPG CDlpTask::CheckUserInterrupt(3112): Result = 0x800704D3
2021-04-11 15:18:20, Error MOUPG CSetupManager::ExecuteInstallMode(840): Result = 0x800705BB
2021-04-11 15:18:20, Error MOUPG CSetupManager::ExecuteDownlevelMode(410): Result = 0x800705BB
2021-04-11 15:18:20, Error MOUPG CSetupManager::Execute(295): Result = 0x800705BB
2021-04-11 15:18:20, Error MOUPG CSetupHost::Execute(433): Result = 0x800705BB
2021-04-11 15:18:54, Error CSI 00000001 (F) STATUS_OBJECT_NAME_NOT_FOUND #40# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysQueryValueKey(flags = 0, key = 9f0 ('\REGISTRY\MACHINE\SYSTEM\Setup'), vn = [l:7 ml:8]'Compact', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]
2021-04-11 15:18:54, Error CSI 00000002 (F) STATUS_OBJECT_NAME_NOT_FOUND #39# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:31]'\Registry\Machine\SYSTEM\Setup\', vn = [l:7 ml:8]'Compact', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]
2021-04-11 15:21:18, Error DU DU::CDUSession::Search: Failed to set WU internal configuration property for targeted scans. hr = 0x80070057
2021-04-11 15:21:31, Error CONX aeinv: ERROR,GetAppInventory,102,Inventory already running: [0x800700aa]

Thanks in advance

Regards
Darren

Answer 1

Update all the drivers first. Then try ISO in-place upgrade and select to skip updates when installing.

Answer 2

Run through all of the steps in this upgrade checklist > post images / results

After completing all steps attempt an in place upgrade repair in clean boot using an iso (not upgrade assistant).
(Once with updates and once without updates)

https://www.microsoft.com/en-us/software-download/windows10
https://www.tenforums.com/tutorials/9230-download-windows-10-iso-file.html
https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html

If the above steps work then your set.
If the above steps fail then plan to collect logs.

Run through this check list before the next upgrade attempt:

1) remove nonessential hardware
docks
USB devices
printers
headset
speakers
joysticks
projectors
scanners
plotters
portable optical drives (CD, DVD)
microphones
cameras
webcams
smartphones
bluetooth devices
USB drives (other than a windows 10 iso if used for the upgrade)
USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card
secondary monitors

2) These should be the only attached devices:
wired mouse
wired keyboard
monitor

Any of these that have been done in the past week are not necessary to repeat:

3) open administrative command prompt and type or copy and paste: (repair file system)
chkdsk /r /v
This may take many hours so plan to run overnight
Find the chkdsk report in the event viewer using the information in this link and post into the thread:
Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
https://www.tenforums.com/tutorials/40822-read-chkdsk-log-event-viewer-windows-10-a.html

4) open administrative command prompt and copy and paste: (repair operating system)
sfc /scannow
dism /online /cleanup-image /restorehealth
When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click
on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

5) update windows (have all recommended updates installed) and reboot after updates

6) List and uninstall all non-Microsoft antivirus software
(This includes always on and manual software.)
(This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled)
https://www.bitdefender.com/consumer/support/answer/2625/

7) List and uninstall all non-Microsoft firewall software

8) List all Microsoft and non-Microsoft drive encryption software.
Uninstall all non-Microsoft disk encryption software

9) Run disk cleanup to clean temporary and system files

10) Verify that the drive has > 32 GB free space

11) Place the computer in clean boot:
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki
https://social.technet.microsoft.com/wiki/contents/articles/29876.how-to-perform-a-clean-boot-in-windows-10.aspx
https://www.tenforums.com/tutorials/41804-perform-clean-boot-windows-10-troubleshoot-software-conflicts.html

12) Detach all SATA devices other than the disk drive that has the Windows operating system
(Make sure that the only disk drive that is attached to the computer at the time of the upgrade attempt
is the disk drive containing Windows)
(Other disk drives may be able to be detached by disconnecting cables or if necessary to remove the drive
from the computer)

13) Make sure that there is no metered connection: https://support.microsoft.com/en-us/help/17452/windows-metered-internet-connections-faq

Answer 3

@Darren Johnson
Hi,
According to your description, please try to disable the developer mode and to uninstall the Windows developer mode package.
To do that:
Disable Developer Mode.
Go to Settings image -> Update and Security.
Choose For Developers at the left pane and then check the Sideload apps on the right pane to disable the Developer Mode.
Click Yes at Turn on app sideloading? message.

Then uninstall the Windows Developer Package.
Go to Settings image -> Apps.
In Apps & features settings, click Manage Optional Features
Click the Windows Developer Mode and click Uninstall.
Restart your computer.

Try to install the Windows 10 latest update again.
Hope above information can help you.

============================================

If the Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 4

@Darren Johnson
Hi,
Try the following:
Install the latest device drivers and the latest BIOS (firmware) for your system.
Disable the Hard Drive Encryption (If enabled)
Temporarily uninstall any non-Microsoft security software (Antivirus, Firewall)
Disconnect any external devices that don't needed during the installation (e.g. USB storage devices, USB Wireless Adapters, etc.)

Undocking the laptop and removing the external drive may be the key to allowing me to upgrade.
Hope above information can help you.

============================================

If the Answer is helpful, please click "Accept Answer" and upvote it.