Error occurring on Terminal Server / Problem Event Name: BEX

Question

Error occurring on Terminal Server / Problem Event Name: BEX
Error occurs (2x) a week:

Problem signature:

Problem Event Name: BEX

Application Name: IEXPLORE.EXE

Application Version: 11.0.9600.19036

Application Timestamp: 5b077e91

Fault Module Name: unknown

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Offset: 00000103

Exception Code: c0000005

Exception Data: 00000008

OS Version: 6.3.9600.2.0.0.144.8

Locale ID: 1033

Server: Windows 2012 R2

Reboot will resolve the issue / however, will repeat - Cannot find the culprit, Any ideas?

Answer 1

Hi,
Do you have this problem under certain operations? For example, open website or install software and so on.
Firstly, please try to check for update. If any security updates could be found. Installing them to check. It will update your system file.
Problem Event Name: BEX
Application Name: IEXPLORE.EXE
It doesn't say which Fault Module Name: unknown could be related. So perform a clean boot to avoid the influence of third-party software and services.
Perform a clean boot
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
Then try the steps below:
Right click on my computer
Go to properties
Click on advanced system settings
Under performance, click settings
Click the Data Execution Prevention tab, and then click Turn on DEP for all programs and services except those I select.
Click Add, browse to the Setup executable file for the program and add it.
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl