MS teams Admin - Unble to enable configure Dial-in Conference / missing onferencing bridge option

MS 426 Reputation points
2021-04-23T20:09:33.8+00:00

Hi Experts,

We have a test environment and trying to do number masking for dial-in users in MS teams. I can see in the production environment but not in our test environment.

We have E5 without audio conferencing license in our test environment. When I run Get-CsOnlineDialInConferencingTenantSettings
i get below error "

"your Tenet is disabled for online Dial-in Conferencing. You are not permitted to use this cmdlet"

and also I don't see "Conferring bridge" under "Manage Teams"

Not sure what is missing here. please suggest how to enable it.

Thanks in advance,

BR,
MR

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,054 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,839 questions
0 comments No comments
{count} votes

Accepted answer
  1. Vasil Michev 95,096 Reputation points MVP
    2021-04-24T07:10:01.667+00:00

    You seem to be missing the licensing, no?


1 additional answer

Sort by: Most helpful
  1. Sharon Zhao-MSFT 25,051 Reputation points Microsoft Vendor
    2021-04-26T00:28:15.407+00:00

    @MS ,

    According to the error message, it indicates that your tenant has no access to dial in conferencing. As michev suggested, it needs an Audio Confereincing license.

    There are 8 steps for setting up Audio Conferencing. Please follow the steps one by one:

    Step 1: Find out if Audio Conferencing is available in your country/region

    Step 2: Get and assign Audio Conferencing licenses

    Step 3: Get service numbers for your conferencing bridges

    Step 4: Assign a service number to the conferencing bridge

    Step 5: Set the default and alternate languages for a conferencing bridge

    Step 6: Set your conferencing bridge settings

    Step 7: Assign dial-in phone numbers for users who lead meetings

    Step 8: Set up meeting invitations (optional)


    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.