Mobility Agent installation failed / registration to configuration server

Paul Finol 171 Reputation points
2021-05-12T20:51:49.1+00:00

can anyone recognize this error ?
This is the log in the source machine, I am following Mobility Agent installation for VMware machines
already tested, ping, telnet, shared folders according to https://learn.microsoft.com/en-us/azure/site-recovery/vmware-azure-troubleshoot-push-install#connectivity-failure-errorid-95117--97118
also tried finding errors in the config server following https://learn.microsoft.com/en-us/azure/site-recovery/vmware-azure-troubleshoot-configuration-server

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Azure Site Recovery
Azure Site Recovery
An Azure native disaster recovery service. Previously known as Microsoft Azure Hyper-V Recovery Manager.
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  1. SadiqhAhmed-MSFT 38,401 Reputation points Microsoft Employee
    2021-05-17T19:19:46.86+00:00

    @Paul Finol Apologies for the delayed response!

    If these are windows machines, ensure port 443 and 9443 is open.

    1. Upgrade CS to latest version.
    2. Uninstall the current mobility agent from programs and features on source server.
    3. As for the latest 9.30 ++ version, for your Windows 2008 machine, you must make sure that you install the 2 Windows updates, here is the ASR official document: https://learn.microsoft.com/en-us/azure/site-recovery/vmware-physical-azure-support-matrix#replicated-machines

    Here is the SSU update link: https://support.microsoft.com/en-us/help/4493730/servicing-stack-update-for-windows-server-2008-sp2

    Here is the SHA-2 update: https://support.microsoft.com/en-us/help/4474419/sha-2-code-signing-support-update

    1. Make sure that secure boot is not enabled for this source VM: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/disabling-secure-boot
    2. After that, kindly try to enable replication again and see whether the latest installation and registration is successful.

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