"Get email address" option is not available in Teams Channel

JRJ 6 Reputation points
2020-06-26T21:39:32.19+00:00

The Get email Address option is not available channel option list.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Jenifer Hordge 11 Reputation points
    2021-10-28T14:17:25.653+00:00

    Upload a file as an attachment in the General channel posts which will trigger the provisioning of the email addresses for the channels.

    2 people found this answer helpful.

  2. Luca Vitali 731 Reputation points MVP
    2020-06-27T06:10:58.38+00:00

    Hi,
    you have to check in Teams Admin Center -> Org-wide Settings -> Teams Settings -> Email Integration if you have "Allow users to send email to a channel email address" enabled.
    Also, to get Channel email address you have to be a Team Owner.
    Best. Luca
    10737-2020-06-27-08-07-53.png

    1 person found this answer helpful.

  3. Sharon Zhao-MSFT 25,066 Reputation points Microsoft Vendor
    2020-06-29T02:11:40.063+00:00

    Hi JesudossJeyachandran-1996,

    Agree with Luca, you need to turn on “Allow users to send email to a channel email address” in Microsoft Teams Admin Center.

    It needs to wait up to sometime for this setting to take effect.

    As I know, except the team owner, the channel member can also get the channel address. For more details, please refer to this article:
    https://learn.microsoft.com/en-us/microsoftteams/enable-features-office-365#email-integration.

    1 person found this answer helpful.
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  4. Ahmad Shehadeh 6 Reputation points Microsoft Vendor
    2021-03-23T20:10:20.45+00:00

    Hello,

    This is not an answer but something I have noticed. 6 days ago, I created two teams with an additional channel per team. The email address for the general channel was ready, but the email address for both channels was not, and I was stuck on the "We're still setting up your team. Please try again later." message. Just now, when I wanted to check the channels again, it was ready to use and the email address was ready as well. In the admin portal, the envelope icon wasn't showing, but now it is. 24 hrs to setup the channel is understandable, not almost a week. This behavior is seriously weird, especially that there are no time indicators. Is this a bug or something?

    1 person found this answer helpful.
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  5. NighSurf 1 Reputation point
    2020-11-12T00:35:26.49+00:00

    We no longer see "Get email address for Channel" in teams however we can find it in teams admin center
    Click the channel and the email icon has the email address.
    39100-image.png

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