SCCM 2101 - OnSearchComplete - Failed to end search job. Error = 0x8024401c

Lulu 1 Reputation point
2021-05-24T17:44:17.8+00:00

Hi Everyone,

I have the following architecture and my clients cant get updates :

1 Primary site in domainA.com

  • With SUP / DP / MP
    1 Site server in domainB.com
  • With SUP / DP / MP

There is no trust between domainA and domainB it's 2 different forest , 2 different physical site and subnets.

the client in the domainB trying to get his updates but I get the following error from WUAHANDLER.log on the machine :

OnSearchComplete - Failed to end search job. Error = 0x8024401c.
Scan failed with error = 0x8024401c.

Which I think it's normal because the computer is trying to reach the SUP on domainA from what I see on the same logs but it's not possible. I dont know why it does not contact the SUP in the same domain ?

I check the boundaries and all is OK.

From what I saw on other forums it says it's due to WSUS using too much resources, but my architecture is a LAB and it have only 5 clients connected. I checked the process and CPU is at 0 ram around 300.

Any ideas why it does not want to reach the SUP of it's domain ?

Also, on the console, under monitoring, Software Update Sync Status, the SUP of my primnary site is Green, but the SUP of the domainB does not show any informations.

On the site server of the domainb, SUP and WSUS no errors....

Thanks for your help !

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Microsoft Configuration Manager Updates
Microsoft Configuration Manager Updates
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Updates: Broadly released fixes addressing specific issue(s) or related bug(s). Updates may also include new or modified features (i.e. changing default behavior).
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  1. AllenLiu-MSFT 40,076 Reputation points Microsoft Vendor
    2021-05-25T09:10:26.68+00:00

    Hi, @Lulu
    Thank you for posting in Microsoft Q&A forum.
    Clients locate and use SUP based on boundaries and boundary groups.
    So double check if your boundaries and boundary groups are misconfigured?
    And make sure the SUP in domain B is healthy, we may check WCM.log and WSUSCtrl.log.

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