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Hello,
Colleagues, please help me with the storage replica. I have two VM: one srv 2016 (source) another srv 2019 (destination). Trying to configure storage replica between them.
Test passed successfully, but when trying to configure partnership have an error.
From Source system:
CurrentLsn : 58
DataVolume : E:\
LastInSyncTime :
LastKnownPrimaryLsn : 58
LastOutOfSyncTime :
NumOfBytesRecovered : 0
NumOfBytesRemaining : 0
PartitionId : 3e8fd871-6e9b-4e7b-a7e1-aa80ddcfd849
PartitionSize : 52428800000
ReplicationMode : Asynchronous
ReplicationStatus : WaitingForDestination
PSComputerName :
From Destination system:
CurrentLsn : 0
DataVolume : E:\
IsMounted : False
LastInSyncTime :
LastKnownPrimaryLsn : 0
LastOutOfSyncTime :
NumOfBytesRecovered : 0
NumOfBytesRemaining : 0
PartitionId : 29e2c255-6a02-498d-8e1a-2eaa3fc0ab37
PartitionSize : 52428800000
ReplicaSetId : 840daed3-b47b-446a-95a9-4f7ac2bf203c
ReplicationMode : Asynchronous
ReplicationStatus : ConnectingToSource
PSComputerName :
From Events Viewer:
Event 4003, Microsoft-Windows-StorageReplica
Connection request rejected from a partner.
LocalReplicationGroupName: SRGroup01
LocalReplicationGroupId: {A74362CD-0E67-4C00-8520-3AA4C6263862}
LocalReplicaName: E:\
LocalReplicaSetId: {840DAED3-B47B-446A-95A9-4F7AC2BF203C}
RemoteReplicationGroupName: SRGroup01
RemoteReplicationGroupId: {81451FD3-89CC-48FD-A7DF-DE3A02DC94A8}
Status: The protocol is not installed on the local machine.
Thanks in advance.
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Hi,
Based on your description, this issue seems related to storage replica configuration.
I would suggest that you try restarting storage replica service and verify if both servers acting as primary, check ‘is primary’ parameter in get-srgroup, set right server as primary and restart the storage replica service.
For your reference:
https://learn.microsoft.com/en-us/windows-server/storage/storage-replica/storage-replica-known-issues
https://learn.microsoft.com/en-us/windows-server/storage/storage-replica/storage-replica-frequently-asked-questions
Also please check your firewall settings:
https://learn.microsoft.com/en-us/windows-server/virtualization/hyper-v/manage/set-up-hyper-v-replica
Thanks for your understanding.
Best regards,
Danny
-----------------------------
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Hello,
Checked, but everything looks fine.
From Source:
From Destination:
I restarted the service storage replica and tried to configure replication with admin center.
Unfortunately no... the same error.
Hi,
This is a little bit wired.
Based on the marked line, now I’m wondering if this issue is related to TCP/IP protocol. Have you tried updating the NIC drivers?
Also to install and configure the TCP/IP protocol, you can refer to this:
www.barrcentral.com/help/beps/Installing_and_configuring_the_TCPIP_protocol.htm
Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.
Thanks for your understanding.
Best regards,
Danny
-----------------------------
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Hello,
In source system and destination have same configuration,: Client for Microsoft Networks, File and Printer, QoS Packets Scheduler, Reliable Multicast Protocol, TCP/IP v4, LLD and Link-Layer Topology Discover Responder and Mapper configure; not configure Microsoft Network Adapter Multiplexor Protocol, TVP/IP v6.
I installed on destination system smb 1.0 and restated it, nothing changed.
Maybe Storage Replica trying to use tcp/ip v6?
Hi,
As far as I know, by default it should be TCP/IP v4.
Best regards,
Danny
Additionally, i found one error after switch direction:
Failed to establish a connection to a remote computer.
RemoteComputerName: Name_1
LocalReplicationGroupName: SRGroup01_Name_2
LocalReplicationGroupId: {14E16C6B-B266-4C3D-8975-57FBFC55C8CC}
RemoteReplicationGroupName: SRGroup01_Name_2
RemoteReplicationGroupId: {14E16C6B-B266-4C3D-8975-57FBFC55C8CC}
ReplicaSetId: {23DC937C-863E-49E2-8CB6-BC51E8728AD4}
RemoteShareName:{14E16C6B-B266-4C3D-8975-57FBFC55C8CC}.{23DC937C-863E-49E2-8CB6-BC51E8728AD4}
Status: The protocol is not installed on the local machine.
Guidance: Possible causes include network failures, share creation failures for the remote replication group, or firewall settings. Make sure SMB traffic is allowed and there are no connectivity issues between the local computer and the remote computer. You should expect this event when suspending replication or removing a replication partnership.
Hi,
If you’ve tried the methods mentioned above and the issue remains, I would suggest that you contact Microsoft Customer Support and Services where more in-depth investigation can be done so that you would get a more satisfying explanation and solution to this issue. In addition, if the issue has been proved as system flaw, the consulting fee would be refund. You may find phone number for your region accordingly from the link below.
Global Customer Service phone numbers:
https://support.microsoft.com/en-us/help/13948/global-customer-service-phone-numbers
Thanks for your understanding.
Best regards,
Danny
-----------------------------
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Hello,
I use vmware as hypervisor, nic - vmxnet3.
Hi,
VMware and Hyper-V differs in different aspects.
For detailed information I would suggest that you contact them for advice.
To configure VMware storage replication you can refer to this:
https://docs.vmware.com/en/vSphere-Replication/8.4/com.vmware.vsphere.replication-admin.doc/GUID-C249300C-2BC0-4128-88B5-046C3DE6BC5B.html
Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.
Thanks for your understanding.
Best regards,
Danny
-----------------------------
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Hello,
I need replica in os level and for this I do not see any alternatives for storage replica.
The configuration looks fine and ports ok.
But I do not understand why it does not connect to each?
Thank you.
Hi,
Would you check all the machines for their protocol and ip configurations? Also please check the firewall settings and see if there's any traffic blocked. Besides, in failover cluster manager please check if there's network for storage replica.
If you've tried all the above actions and the issue remains, I would suggest that you contact Microsoft Customer Support and Services as it probably needs more investigation.
Thanks for your time.
Best regards,
Danny
-----------------------------
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Hi,
Global Customer Service phone numbers:
https://support.microsoft.com/en-us/help/13948/global-customer-service-phone-numbers
if the issue has been proved as system flaw, the consulting fee would be refund.
Best regards,
Danny
Hello Danny,
Could you please clarify what you mean - check protocol and ip configuration?
All 2 vms in the domain and have proper configuration, firewall rules allow all smb traffic (especially tcp 445, 135 and etc).
I did not clearly understand which protocol was not installed, at the same time when i tried to revert the replication, reconfiguration finished fine, without any problems in the connection between vms,
Maybe somehow i can take additional logs from storage replica service?
In the event log i see one event id 4003 every 15-30 sec .
Hi Konstantin,
About the protocol and ip configuration, you can use sfc/ scannow command to check if there’s any misconfiguration:
As we’ve discussed, event 4003 refer to the protocol issue.
You can take additional log for storage replica but please note that log analysis is not within the forum scope.
I would suggest that you contact Global Customer Service.
Thanks for your understanding.
Best regards,
Danny
-----------------------------
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Hello Danny,
From both system i have only one answer:
Could you please share with me how to check additional logs from storage replica?
I will try to analyze what happens with the service and maybe find some errors in connection.
I will raise a ticket in microsoft next week.
Hi Konstantin,
Apart from this, you can also use event viewer to check the related logs.
I myself is going through some system update issues with my test environment, thus I can’t reproduce the test. But somewhere in Hyper-V logs you should be able to find detailed logs about storage replica.
Thanks for your understanding.
Best regards,
Danny
Hi Konstantin，
Just checking if there's any update or progress.
Best regards,
Danny
Hello Danny,
Sorry, I forgot to come back with news =)
Issue was in OS version, unfortunately, storage replica working correct mostly between the same version of OS (source 2016 - destination 2016 and the same for 2019).
After OS in the source system was updated to 2019, storage replica started working properly.
Thank you for your time.