Error installing Win10: Windows cannot read the <ProductKey> setting from the unattend answer file

Ken K 11 Reputation points
2021-06-14T02:25:11.363+00:00

So I'm building a new PC. I have Windows 10 Home retail version on the readonly USB stick. At the beginning of the install process I'm getting the error message "Windows cannot read the <ProductKey> setting from the unattend answer file. Clicking "OK" reboots the machine.

I don't see a way to enter in my product key. I'm not trying to do an unattended installation.

I've read where I'm supposed to download an ISO file and create a bootable USB Key or DVD but I don't have a spare USB key.

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. Robin Mitchell 31 Reputation points
    2021-10-28T17:28:30.61+00:00

    I had this happen today when I was trying to upgrade Windows 7 on a fresh VMware Fusion instance. Turns out that VMware Fusion uses the floppy drive to load some drivers initially, and the floppy disk had this autounattend.xml file on it. I just removed the floppy drive from the VMware config and then it worked fine. It took way too long to figure this out - who uses floppy disks in 2021??

    6 people found this answer helpful.

  2. NeverEasy 20 Reputation points
    2023-02-21T12:26:37.7133333+00:00

    Remove any other external devices, especially check optical drives for a disk. Removing the mfg motherborad setup DVD fixed my problem.

    4 people found this answer helpful.

  3. Teemo Tang 11,346 Reputation points
    2021-06-14T06:32:50.387+00:00

    The error message “Windows cannot read the <ProductKey> setting from the unattend answer file. Clicking "OK" reboots the machine” display because there is an autounattend.xml file in the USB drive.
    Just plug it into a working computer and delete:
    autounattend.xml
    Then, install your Windows 10 by this USB again.

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  4. Sean Liming 4,511 Reputation points
    2023-09-30T15:57:10.0366667+00:00

    Ran into this before. Your answer file is missing a setting. If you created an answer file using SIM, you have to add the product key to Pass 1 WindowsPE to get pass this error.

    productkey

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