account one drive

kqt group 1 Reputation point
2021-06-15T15:07:38.223+00:00

i had 1 account one drive that'was "kqt@abcda.tech" but i didn't sign in. So all my document in that was lost.
So what i have do sign in that
thanks

OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emily Hua-MSFT 27,546 Reputation points
    2021-06-16T06:46:27.247+00:00

    @kqt group

    Have you encountered this issue in the OneDrive client, that you could not sign in this account?
    If there is any error code, please provide it or a screeshot to us for further analysis.
    I suggest you try to sign this account into OneDrive Online.

    It's also recommended to clear credential about OneDrive.

    • Exit OneDrive first.
    • Go to Control Panel > User Accounts > Credential Manager.
    • Click on "Windows Credentials" (on the right).
      -Remove the "OneDrive Cached Credential" .
    • Launch "OneDrive" again to check this issue.

    Any updates, please let me know.

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