Project Online licensing help

Question

We have been using PWA 2013 for about 4 years now and recently purchased Project Online licensing. I work for a government agency so I do not have Central Admin access, I am just an SCA. With that said, we loaded PWA Online to our existing SharePoint site collection. Now we have some confusion...once we were added to the correct AD group we then had a Project icon show up with our O365 apps however, we do not have access. Our leadership is pushing back wanting to know why they cannot use Project Online while we are setting up the PWA environment. We have tried explaining to them that Project Online is the PWA and Project Online desktop. Is this correct or are we missing something?

We have spent a great deal of money on these licenses and already 5 months of our year has passed and we still do not seem to know how to handle.

Any guidance you can give is greatly appreciated.

Answer 1

Microsoft Project Online is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

You can ask the experts in the dedicated forum over here:

Microsoft Project Online
https://social.technet.microsoft.com/Forums/projectserver/en-US/home?forum=projectonline

(Please don't forget to accept helpful replies as answer)

Best regards,
Leon

Answer 2

Project online is not currently supported here on QnA. They're actively answering questions in dedicated forums here.
https://social.technet.microsoft.com/Forums/projectserver/en-US/home?forum=projectonline

--please don't forget to Accept as answer if the reply is helpful--

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Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management

Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

Answer 3

HI, where do we post Project Online questions as the forum mentioned above is now closed??

Thanks

Steve