Windows upadate stuck at 61%

Chaniru Rajapakse 56 Reputation points
2021-06-29T08:31:14.09+00:00

Hi everyone I am a windows insider since 2021 January. And I have came couple of updates. But two windows 11 insider update stuck at 61% please help me I can't install any other updates because of windows 11 update

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. Jenny Feng 14,141 Reputation points
    2021-06-29T09:48:58.193+00:00

    @Chaniru Rajapakse
    Hi,
    Some users have reported the same problem as yours.
    Commonly Windows 10 update stuck at 61% due to incompatibility of Conexant audio driver. Other probable causes can be software conflict, corrupted update components, or faulty and missing system elements.

    If you have a Conexant audio device listed in device manager to just uninstall it and make sure you click on remove driver files.

    Check your pc if you have installed it, uninstall it mostly installed with the headphone software
    If you use headphones then uninstall its driver software and then restart and open update and wait it will install everything, make sure you have not connected any other device except wired mouse, keyboard and monitor.
    Also, it is not just this device Conexant comes with other devices too, check it by yourself in device manager etc. After update you can reinstall those drivers.

    If that doesn't help then uninstall any headphone or external audio driver and only hit and try will help.

    Hope above information can help you.

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