Target Delivery Domain Missing - O365 Migration

Rahmat Hidayat Situmorang 21

Hi,

I'm trying to run a migration from Google Workspace to O365.
Already be able to get json key from super admin - new domain already added in O365 with healthy status.
User already added with a new domain.
But once i try to run the migration, the Target Delivery Domain is blank, there's no drop down info about the domain.
Already tried new exchange admin console and the classic one, but still no luck.
Is there any step did i miss?

Eric Yin-MSFT 4,386 Reputation points

2021-07-19T01:25:28.647+00:00

Hi,
I am writing here to confirm with you how the thing going now?
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Pemmi 16 Reputation points

2021-12-09T11:24:34.397+00:00

Hi,
Had the same issue just now - I know you have solved it but maybe others will find this usefull as there is a solution on the migration wizard itself without the need of PowerShell: The dropdown with target domain is also a text-field where you can type in your target domain manually and then it will work. This works ONLY on the Classic Exchange, not the modern.
Rstone 6 Reputation points

2022-01-29T14:43:55.523+00:00

If you switch back to classic exchange admin center, then set up the migration batch from there, if the target domain is not listed as an option, you can manually type it in. I was able to execute a migration batch this way.
Portable Office Solutions 11 Reputation points

2022-02-04T03:01:35.563+00:00

Same issue while doing migration in new exchange, just changed over to old one and it worked.
Portable Office Solutions 11 Reputation points

2022-02-04T03:01:45.207+00:00

Same issue while doing migration in new exchange, just changed over to old one and it worked.
Angel Cervera Claudio 6 Reputation points

2022-04-10T14:33:19.417+00:00

So it is a bug in the new version? I think that it is an important BUG, but 5 months later, still happening.
Lantrix 1 Reputation point

2022-04-14T11:38:58.59+00:00

Yes I have the exact same problem following the instructions to Perform an automated Google Workspace migration to Microsoft 365 or Office 365 in the new EAC in Exchange Online.
https://learn.microsoft.com/en-us/exchange/mailbox-migration/automated-migration-neweac

The Move configuration screen I am unable to select or populate the target delivery domain.

Seems like a pretty serious bug with the new EAC.
Christopher Quenneville 1 Reputation point

2022-05-05T12:55:56.803+00:00

I'm having the same problem.

Seems like a pretty serious bug with the new EAC.

Yes indeed!
Tom Dewar 1 Reputation point

2022-10-07T09:23:17.907+00:00
I was able to get it to work.

Make sure you use the Target Delivery domain (usually an alias) that you set up in Google Workspace.

Type in the Target Deliver Domain and then you must hit ENTER.

that should do it to make it work with the new EAC.
Christopher Quenneville 1 Reputation point

2023-01-05T20:42:22.76+00:00

Problem is still present 2023/01/05
Edit: now just typing in the box works. It didn't before.

Accepted answer

Rahmat Hidayat 96 Reputation points

2021-07-11T13:32:51.21+00:00

Already solve by running it via powershell
refer to this link: https://learn.microsoft.com/en-us/exchange/mailbox-migration/perform-g-suite-migration#create-a-migration-endpoint-in-microsoft-365-or-office-365
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Andy David - MVP 142.3K Reputation points MVP

2021-07-11T14:57:00.197+00:00

Isnt that the link I provided? :)

Hem Kumar 6 Reputation points

2022-08-03T18:10:35.883+00:00

here is the work around, after reaching the configuration screen where unable to select or populate the target delivery domain, close the popup. Then use the classic exchange again and follow the on screen steps and at the time of selecting the target delivery domain select box - you can directly type the required domain name (ex: yourdomainname.com).

Christopher Quenneville 1 Reputation point

2023-01-05T20:45:24.11+00:00

^This.

Now typing in the box works. No need to go the classic exchange admin center.
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1 additional answer

Andy David - MVP 142.3K Reputation points MVP

2021-07-06T12:10:23.11+00:00

Are you following the steps here?

https://learn.microsoft.com/en-us/exchange/mailbox-migration/migrating-imap-mailboxes/migrate-g-suite-mailboxes
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1 person found this answer helpful.
Nick Brady 6 Reputation points

2022-01-26T17:45:40.077+00:00

I have the exact same problem, and those were the steps I was following.

Edward Dennekamp 1 Reputation point

2022-07-02T13:38:05.217+00:00

Yup, this is still happening. Tried today with the modern exchange website.

KenH 1 Reputation point

2022-08-05T03:05:10.253+00:00

Same issue is still occurring with my attempted migration today. Just set everything up using the new migration tool and then switched to classic to type the domain and perform the migrations.
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