Teams - Business Voice - Texting Support

Craig Booker 1 Reputation point
2020-07-14T15:16:32.923+00:00

Does Teams Business Voice offer texting support? If not, are there plans to add this in the future?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Leon Laude 85,596 Reputation points
    2020-07-14T15:28:41.477+00:00

    Hi,

    When you buy Business Voice, you get the following features and more:

    • Phone System - Standard phone features include Voice Mail, Caller ID, call menus, shared phone lines, and emergency calling.
    • Domestic Calling - Calls within your country or region are free. International plans and toll-free dialing are also available.
    • Audio Conferencing - Lets you host conference calls with people who don't have Teams or don't have an Internet connection.

    More information here:
    https://learn.microsoft.com/en-us/microsoftteams/business-voice/whats-business-voice

    There is an on-going feedback request for SMS/MMS support for Microsoft Teams, you can vote on it over here:
    https://microsoftteams.uservoice.com/forums/555103-public/suggestions/38034796-sms-mms-in-teams-phone-system

    There are third party solutions for this though, for example:
    https://www.yakchat.com/yakchat-sms-for-microsoft-teams

    Best regards,
    Leon

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  2. Sharon Zhao-MSFT 25,066 Reputation points Microsoft Vendor
    2020-07-15T07:19:01.163+00:00

    Hi craigbooker,

    This feature is not supported now.

    Microsoft 365 Roadmap lists the planning new features about Microsoft products. You can refer to this link to check if any related feature is in development, rolling out or launched:
    https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=Microsoft%20Teams%2CIn%20development%2CRolling%20out%2CLaunched.

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  3. Scott Foster 36 Reputation points
    2021-04-01T15:47:18.013+00:00

    @Craig Booker My company offers Teams Business Voice offer texting support
    https://www.teleconnect.io/ I am not the Biz Dev but can you reach them at +1-833-898-8326
    watch demo here https://youtu.be/9PElmYXZIaY

    We have a product for individual customers or we can work with your VoIP Phone provider if you want to keep your desk phones.

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