PCF installation failed.Custom Script extension error.

Question

Today i was trying to install pivotal cloud foundry on azure .The deployment went successful but ended up with one error while installing custom script extension on the pcf vm.
Here is the error:

{"code":"DeploymentFailed","message":"At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/DeployOperations for usage details.","details":[{"code":"Conflict","message":"{\r\n \"status\": \"Failed\",\r\n \"error\": {\r\n \"code\": \"ResourceDeploymentFailure\",\r\n \"message\": \"The resource operation completed with terminal provisioning state 'Failed'.\",\r\n \"details\": [\r\n {\r\n \"code\": \"VMExtensionProvisioningError\",\r\n \"message\": \"VM has reported a failure when processing extension 'initbootstrap'. Error message: \\"Enable failed: failed to execute command: command terminated with exit status=1\n[stdout]\n###QUOTACHECK###\nCRITICAL Insufficient Quota (18 needed 65), PCF will NOT deploy\n---\n\n[stderr]\nuseradd: user 'avinash0991' already exists\n\\"\r\n\r\nMore information on troubleshooting is available at https://aka.ms/VMExtensionCSELinuxTroubleshoot \"\r\n }\r\n ]\r\n }\r\n}"}]}

Can any guide me on how to resolve the issue

Answer 1

Based on the details shared by you, it looks like the VM was successfully created, however it failed on Extension.

Firstly, ensure that you have assigned Contributor role to the service principle.
Complete the pre-requisites mentioned on the reference doc which explains how to install PFC on Microsoft Azure here.

If that doesn't help, we can look into the logs to further troubleshoot.
The Azure Script Extension produces a log, which you can find here:

Bash:
/var/log/azure/custom-script/handler.log

You should look for the individual execution, it will look something like:

time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 event=start
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 event=pre-check
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 event="comparing seqnum" path=mrseq
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 event="seqnum saved" path=mrseq
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 event="reading configuration"
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 event="read configuration"
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 event="validating json schema"
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 event="json schema valid"
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 event="parsing configuration json"
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 event="parsed configuration json"
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 event="validating configuration logically"
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 event="validated configuration"
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 event="creating output directory" path=/var/lib/waagent/custom-script/download/0
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 event="created output directory"
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 files=1
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 file=0 event="download start"
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 file=0 event="download complete" output=/var/lib/waagent/custom-script/download/0
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 event="executing command" output=/var/lib/waagent/custom-script/download/0
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 event="executing protected commandToExecute" output=/var/lib/waagent/custom-script/download/0
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 event="executed command" output=/var/lib/waagent/custom-script/download/0
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 event=enabled
time=2018-04-26T17:47:23Z version=v2.0.6/git@1008306-clean operation=enable seq=0 event=end

Please let me know the results.

'Accept as Answer' if it helped, so that it can help others facing the same issue.

Answer 2

Issue has been resolved after increasing the cores.