server 2012 RDP issue

Candy Luo 12,656 Reputation points Microsoft Vendor
2020-07-15T08:50:07.917+00:00

On One of my 2012 R2 server we have issue with RDP, server keeps on disconnecting for few seconds and then reconnects, As per network team they dont see any issue from their end, how do i troubleshoot this issue from OS level

Thread source link: https://social.technet.microsoft.com/Forums/windows/en-US/6ac4fbb7-ddca-410d-b970-d4c5f7f9e5ad/rdp-issue?forum=winserver8gen

Windows Server 2012
Windows Server 2012
A Microsoft server operating system that supports enterprise-level management, data storage, applications, and communications.
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  1. Teemo Tang 11,331 Reputation points
    2020-07-15T09:35:12.02+00:00

    You may check the TS Session logs in the event viewer under:

    Applications\Microsoft\Windows\TerminalServices-LocalSessionManager\Operational

    Also check the registry below:

    HKEY_Local_Machine \ SOFTWARE \ Policies \ Microsoft \ Windows NT \ Terminal Services
    KeepAliveEnable REG_DWORD 0x00000001 (1)
    KeepAliveInterval REG_DWORD 0x00000001 (1)

    Disable IPV6 and check firewall.

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  1. RDP issue on public IP 1 Reputation point
    2022-02-18T05:10:59.593+00:00

    175560-screenshot-2022-02-07-153846.png

    faccing issue only using with public IP

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