my another email account begin block because sign in too many times with an incorrect account

Ong Kwong wei 1 Reputation point
2020-07-15T08:53:15.917+00:00

I am the Owner of that account. (ong.kwongwei@Karima ben .com) I have tried many times many years to sign in but still showing the same result. I had tried the recover account option still cannot fix my problem because the system required my identity by email (on*****@réalisations .com) which is my father's account. My father passed away since I am15 years old. NOW the problem is i still cannot unlock my account through email to (on*****@réalisations .com) my father #who knows the passwords. Can Hotmail teams help me to solve this problem? I got a lot of important things inside and also it binds with many applications. Again I am the owner of that account (ong.kwongwei@Karima ben .com). PLEASE DO HELP ME !

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  1. Leon Laude 85,651 Reputation points
    2020-07-15T09:02:46.473+00:00

    Hi,

    I suggest you contact the support agent over here:
    https://support.microsoft.com/en-us/contactus

    If the agent cannot help you out, a human agent will get in touch and assist you.

    Best regards,
    Leon

    1 person found this answer helpful.