Outlook Calendar Meeting Showing Wrong Time

Bi Vu 6 Reputation points
2020-07-21T14:09:34.613+00:00

Hello,

I have a colleague from Brazil, who is on Outlook 2016(16.0.5017.1000) on-prem. When they received a reoccurring meeting from a specific client in the CET time zone, it shows an hour ahead which is very frustrating because my colleague is late for the meeting. The user received the meeting in June 2020 and occurs every 2 weeks on Tuesday. I can ensure that the PC and Outlook settings are in the correct same time zone (UTC-3 Brasilia).

I've tried creating a new Outlook profile in the Mail Control Panel, accessing mail from OWA, and repairing Outlook with no luck. A workaround, for now, is that my colleague has to reach out to the client to confirm the time and then make the adjustment in the calendar manually (which is not ideal). Any help/suggestions/tips will be much appreciated.

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  1. Keith Fenech 1 Reputation point
    2020-07-21T14:18:41.8+00:00

    Hi @Bi Vu ,

    Did you confirm if there are any daylight savings changes?

    Also could you provide screen shots of the users date and time setting on both outlook and PC?

  2. Diane Poremsky MVP 251 Reputation points MVP
    2020-07-21T16:51:28.003+00:00

    Are all events affected or just some, from specific senders? If only some are affected, the sender could have the wrong time zone set.

    You need to use the correct time zone for your area, not another time zone with the same offset.

    If you are on Exchange server, make sure Outlook on the web has the correct toime zone too.

  3. Diane Poremsky MVP 251 Reputation points MVP
    2020-07-22T00:31:06.343+00:00

    If your user is good and its only one sender, I'd suspect the sender has wrong settings.

  4. JeffYang-MSFT 6,241 Reputation points Microsoft Vendor
    2020-07-22T13:08:55.86+00:00

    Since you have ensured that the user is in the correct time zone on both Outlook and PC settings., to conduct further research on your issue, please check if the send is in the same time zone as the receiver. It is also suggested to confirm if the sender has set the correct time zone on both Outlook and PC settings.

  5. Adao Roberto Silva 1 Reputation point
    2021-11-20T13:19:22.66+00:00

    I have the same issue. My time zone is set automatically. The display is absolutely correct on my laptop. But when I received a copy of the meeting set up on Microsoft Calendar, invariably, there are three hours difference. If I use Microsoft Calendar to remind me, I'd be three hours late for the meeting. But when I set up, I put the right time in the Calendar. Thank God I also use Google Calendar which shows me the correct meeting time.

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