Attempted to install Windows 10 2004 twice - install got to 91% and no further

GGD 1 Reputation point
2020-07-22T14:38:02.253+00:00

Windows 10 2004 would not complete installation past 91% - why not. I left it at that point for more than 4 hours but it could go no further.

What could be the reason for this glitch. I tried twice to install the update but both times 91% was the limit of the installation.

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
1,899 questions
0 comments No comments
{count} votes

3 answers

Sort by: Most helpful
  1. Kaushik Sarma 1 Reputation point
    2020-07-22T22:29:23+00:00

    Download a new iso image from the microsoft website. I installed it successfully. I installed it using my internal hard disk. Please search on Youtbe as how to install windows 10 from internal hard disk without dvd or pendrive.

    0 comments No comments

  2. Jenny Feng 14,146 Reputation points
    2020-07-23T07:26:34.703+00:00

    Hi,

    From the WinX Menu, open Command Prompt (Admin). Type the following one after the other and hit Enter:

    net stop wuauserv
    net stop bits
    Next browse to the C:\Windows\SoftwareDistribution folder and delete all the files and folders inside. Press Ctrl+A to Select All and then Delete.

    After you have emptied this folder, you may restart your computer or you may type the following commands one at a time in the CMD, and hit Enter to restart the Windows Update related Services.
    net start wuauserv
    net start bits
    Run Windows Update again and see.
    You will be able to download and install the updates successfully. Once done, you will see that a restart has also been scheduled.

    If that doesn't work, the update assistant can help you update to the latest version.
    https://www.microsoft.com/en-in/software-download/windows10

    Hope above information can help you.

    0 comments No comments

  3. GGD 1 Reputation point
    2020-07-23T13:00:56.81+00:00

    Thanks JennyFeng-MSFT
    I followed your suggestions but now when I run update, Windows 10 2004 doesn't show up?? Go figure!
    Thanks for your help - much appreciated