Hi, I am fetching the currency code for an account passing the account id as a parameter to the GetAccount service operation under CustomerManagementService API using Python SDK v13. I am getting the following errors intermittently: The read operation timed out <urlopen error [Errno 0] Error> <urlopen error [Errno 104] Connection reset by peer> _ssl.c:1074: The handshake operation timed out> <urlopen error [Errno -2] Name or service not known> Can anyone help me out with the same? Regards, Mohit Jindal

Bing Ads: Python GetAccount API fails intermittently

Mohit Jindal 1

Hi,

I am fetching the currency code for an account passing the account id as a parameter to the GetAccount service operation under CustomerManagementService API using Python SDK v13.

I am getting the following errors intermittently:

The read operation timed out
<urlopen error [Errno 0] Error>
<urlopen error [Errno 104] Connection reset by peer>
_ssl.c:1074: The handshake operation timed out>
<urlopen error [Errno -2] Name or service not known>

Can anyone help me out with the same?

Regards,
Mohit Jindal

Pavel Kochubey 1 Reputation point

2021-10-14T13:20:17.44+00:00

The same issues. Do you have any solution?
Eric Urban - MSFT 626 Reputation points Microsoft Employee

2021-10-24T13:58:10.477+00:00

Are you using the latest version of the SDK? I'm not aware of any systemic issues.
Philipp Meier 1 Reputation point

2022-03-02T17:28:22.29+00:00
On one hand the requests take very long to respond and fail often. I monitor it with this dummy script:

sh #!/bin/bash while true; do echo "$(date) $(curl -s -o /dev/null -I -w "%{http_code}" 'https://clientcenter.api.bingads.microsoft.com/Api/CustomerManagement/v13/CustomerManagementService.svc?WSDL')" sleep 1 done

@Eric Urban - MSFT are you aware of these instabilities?

Ref: https://github.com/BingAds/BingAds-PHP-SDK/issues/163