Creating a mailbox export request (.pst) in EAC

Angela Dunn 1 Reputation point
2020-01-08T15:35:55.837+00:00

When I look at the instructions for creating a mailbox export request (.pst file), it describes the following steps:

  1. In the EAC, go to Recipients > Mailboxes > click More options More Options icon, and select Export to a PST file.

But I do not have the option for 'Export to a PST' file under More Options, any idea why?

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  1. Fay Wang - MSFT 5,191 Reputation points
    2020-01-09T02:07:50.283+00:00

    Hello,​

    Welcome to our Microsoft Q&A platform!

    Microsoft Q&A is a public review version now. The questions about EAC are not supported.

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  2. Dave Patrick 425.7K Reputation points MVP
    2020-01-09T03:45:24.047+00:00

    QnA currently only supports the products listed in right-hand pane (more to be added). Better to reach out to subject matter experts in dedicated forums over here.

    https://social.technet.microsoft.com/Forums/office/en-US/home?category=exchangeserver

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