Latest AMD 21.Q2 GPU drivers not supported on NV8as_v4?

Andy S 26

I've been running 20.Q4 drivers on Windows 10 multi-session for a few months now and decided to upgrade the drivers to 21.Q2. The driver works great on NV4as_v4, but we're having some RAM constraints so I switched the Size to NV8as_v4, and immediately the driver is not recognized. I can uninstall and revert to 20.Q4 and it works, but as soon as I do a clean install for 21.Q2 the OS does not see the AMD driver.

https://learn.microsoft.com/en-us/azure/virtual-machines/windows/n-series-amd-driver-setup

Andy S 26 Reputation points

2021-08-19T19:43:03.123+00:00

This is an image of a Windows 10 desktop with NV4as_v4 running 21.Q2 drivers:
Andy S 26 Reputation points

2021-08-19T19:43:31.473+00:00

This is a Windows 10 desktop with NV8as_v4 with 21.Q2 driver:
prmanhas-MSFT 17,891 Reputation points Microsoft Employee

2021-08-24T08:48:22.26+00:00

anonymous userS-8334 Apologies for the delay in response and all the inconvenience caused because of the issue.

I have reached out to our internal team on this to get more clarity and will keep you posted once I have an update.

Thank you for your patience over the matter.
Andy S 26 Reputation points

2021-08-24T15:42:16.187+00:00

Thank you @prmanhas-MSFT , I'm happy to get on a remote session with anyone that can assist
prmanhas-MSFT 17,891 Reputation points Microsoft Employee

2021-08-26T07:21:56.08+00:00

Working offline with anonymous userS-8334