ESI Login issue

JRA 1 Reputation point
2021-08-23T14:47:21.28+00:00

I'm trying to log into Microsoft ESI - getting an error - looks like my work and personal accounts are linked. When I try to login with my personal account I get this error: 125669-image.png Any help in resolving is appreciated
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. VipulSparsh-MSFT 16,236 Reputation points Microsoft Employee
    2021-09-01T09:00:25.91+00:00

    @JRA Please drop an email to techskillssupport@microsoft.com with following details

    • Issue Description.
      • Approximate time the issue occurred:
      • What type of device was being used when the issue was encountered? :
      • URL of the website the issue is occurring : https://esi.microsoft.com/ or https://esisupport.microsoft.com/
      • Company name:
      • TPID:
      • Repro steps:
      • Work email address :
      • Sign-in email to LxP :
      • Company Name :
      • Customer browser version :
      • Customer operating system :
      • Customer locale and time zone :
      • Screenshots:

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