Urging Microsoft to Immediately Permanently Delete all Unauthorised(FRAUD) Office 365 Accounts/Tenants

Qwerty1234 1

I urge Microsoft to Immediately take action to permanently delete all Unauthorized/Fraud Office 365 accounts/tenants.

This is to protect our end user data privacy and to prevent any unfruitful events to occur!

Why is Microsoft taking their sweet time in solving something that is so important? Ridiculous

Microsoft should just delete those unauthorized/Fraud accounts instead of opening up to let users to download the data, as some users can't login to their account.

Another suggestion is for Microsoft to allow users to fill in a form on those who wish to Immediately delete their unauthorized/fraud account.

Emily Du-MSFT 41,946 Reputation points Microsoft Vendor

2021-09-10T01:50:52.46+00:00

@Qwerty1234

If the issue is urgent to your business, it is recommended that you open a service request with Microsoft.

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Qwerty1234 1 Reputation point

2021-09-10T16:55:10.467+00:00

Thanks. However, the admin of my fraud tenant has no longer access to Azure as they have been blocked by Microsoft.

So, what should I do?
Sreekanth Nadendla 401 Reputation points Microsoft Employee

2021-09-13T13:37:11.697+00:00

You may refer to the following resource to contact privacy team.
https://privacy.microsoft.com/en-US/privacy-in-our-products
Qwerty1234 1 Reputation point

2021-09-13T16:54:59.677+00:00

Hi
Unfortunately, I can't contact any support/privacy team as my account is considered as an education/business account and only the admin can help.

However, the admin is not helping.
Emily Du-MSFT 41,946 Reputation points Microsoft Vendor

2021-09-14T10:08:56.383+00:00

@Qwerty1234

I suggest you contact your administrator to get help.

If the issue is urgent to your business, it is recommended that you contact Microsoft Customer Support Services (CSS) via telephone so that a dedicated Support Professional can assist you in a more efficient manner. Please be advised that you might be charged for phone support service. Please go to the website (https://support.microsoft.com/en-sg/help/4051701/global-customer-service-phone-numbers) to find related number and call it to create a new Phone Service Request to Microsoft Phone Support team.
Qwerty1234 1 Reputation point

2021-09-24T12:59:37.243+00:00

Emily, I don't understand why must we contact the admin since they are the already classified as fraud by Microsoft? Why those admins still have control over the tenants? This is a security and privacy breach for the end users of the fraud tenants.

Microsoft should seriously look into this and take drastic actions as soon as possible as there are many users affected.

Contacting CSS via the telephone doesn't help for end users as the support team will not entertain us because we are not the admin of the tenant.
Emily Du-MSFT 41,946 Reputation points Microsoft Vendor

2021-09-27T09:28:01.313+00:00

If you are not an administrator, you could also ask for help through Microsoft Customer Support Services (CSS) via telephone.
56846452 1 Reputation point

2021-09-29T17:24:05.213+00:00

Dear Emily,

If the whole tenant has been classified as fraud (ie: OneDrive Blocked), Microsoft should not serve anyone including the admin of the fraud tenant. This is to protect the data and privacy of the accounts as there are indeed many victims have been suffered from this fraud.

Just look at the article posted by a member at Microsoft Community:
https://answers.microsoft.com/en-us/msoffice/forum/all/one-drive-not-working/f8b78232-2127-497c-b2a4-d7324787af7f?page=1

This is a serious issue.